Machine Learning Operations Engineer (Remote)

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About Leap:

Leap is building the world's largest network of branded retail stores – powered by data, systems, and scale. The Leap Platform enables brands to deploy stores that work in concert with ecommerce more rapidly and at significantly reduced cost and risk. Brand stores powered by Leap bring modern brands to life with compelling, immersive customer experience and data driven operations.

At Leap, our diverse, growing team is excited by the opportunity to power the next generation of leading consumer brands with a vibrant presence in local communities throughout the country. We're one of the fastest growing companies in the retail/ecommerce space - since launch we've powered stores for dozens of brands, and we're adding more brands and stores each week.

Our brand customers are modern brands who lead or aspire to lead their categories today and tomorrow, and *outstanding* people are literally at the core of our product. Our organization is composed of a diverse range of talented individuals and teams. With functions like Real Estate, Store Design & Development, Retail Operations, Marketing, Engineering, Product Management and Data Science, we're a truly unique company and our shared ambitions and core values tightly align and drive us to succeed.

Our staff are what make our organization so special and honoring our culture and values as we hire, onboard, engage, develop and support our teams is paramount.

Come take this leap with us. Your ideas, thinking, and voice are wanted.

Mission For The Position:

As a senior Machine Learning Operations Engineer you will develop a self-service foundation for applications of machine learning that will provide scalable business impact. Machine Learning Operations Engineers empower our Machine Learning Engineers to bring their powerful predictive models to production where they drive business critical decisions for Leap and our brand partners. You’ll have the opportunity to get in on the ground floor of Machine Learning infrastructure and make foundational decisions about the architecture of the platform.

Key Responsibilities:

You'll collaborate with machine learning engineers, data engineers, and business stakeholders to deliver systems that enable fast paced ML development. You'll ensure that applications and data pipelines meet production standards and performance expectations. You'll also regularly pair with our Product and Engineering teams to truly automate applied ML solutions into our testable, monitorable software platform.

What You'll Do:

  • Design and build Leap’s next generation ML feature store
  • Develop infrastructure for training and serving ML models at scale 
  • Design self-service and user-friendly tools, APIs, and services that power all of ML at Leap
  • Partner with machine learning and data engineers to solve complex feature engineering, data ingestion, pipeline and governance problems for machine learning solutions
  • Provide technical mentorship, guidance, and quality-focused code review to ML engineers
  • Take ownership of production systems with a focus on delivery, continuous integration, and automation of machine learning workloads
  • Serve as a trusted advisor on the application and implementation of ML across Leap

Our Ideal Candidate Has:

  • A Bachelor’s degree or Masters in Computer Science, Data Science, Engineering, or equivalent experience
  • 5+ years of software engineering experience (ML-focused highly preferred)
  • 1+ years of experience developing cloud-native solutions 
  • Technical experience using modern data tools like dbt and BigQuery
  • Familiarity with the practical aspects of machine learning. Prior experience as a Machine Learning Engineer or Data Scientist is a big plus.
  • Knowledge of Machine Learning orchestration frameworks like GCP Vertex AI, AWS Sagemaker, Flyte, Metaflow, Prefect, Kubeflow, etc.
  • Knowledge of big data processing tools like Spark, EMR, etc

Outcomes & Measurements of Success: 

  • Go to our stores, ask questions, try on products, buy products, return products, and experience being a customer first-hand
  • Plunge into our existing databases to understand our existing data structures and pipelines
  • Learn the fundamental unit economics of our stores and our business 
  • Pair with our engineers to understand our existing ETLs and data
  • Pair with our ML engineers to understand their training and deployment needs
  • Communicate constantly with an encouraging, supportive team

Leap EEO Statement:

However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding, and inclusive environment where Leapers thrive individually and as a team. To achieve our mission, building the world's largest network of branded retail stores – powered by data, systems, and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words; this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReactFrameworks
    • GCPFrameworks
    • FirebaseDatabases
    • BigQueryDatabases
    • LookerDatabases

An Insider's view of Leap Inc

What are some social events your company does?

Work-life balance is great and Leap offers flexibility. As a parent, that is key for me.
While covid was at its height, we were doing virtual hangouts which was great and a nice way to get to know the team. We navigated that part nicely. As the world started opening back up, we incorporated other fun in person social events to our calendar.

Robert Battista

Senior Analytics Engineer

How do you collaborate with other teams in the company?

At Leap, each day is different. We have an opportunity to work closely with each store team and bolster momentum to continue to scale and grow our tech operations. While we do have our every responsibility at Leap, we also have freedom to take on projects. If we see a business need, we can allocate time and resources to puzzle out a process/system

Bushra Shahid

Support Technician

How has your career grown since starting at the company?

I went to a team of one to a team of two and potentially three.
Over the course of my time here, I've added a managerial role to my position. I’m supporting other team members and their growth. I’m stepping away from minute daily activities and looking at the bigger picture. Over time, that'll grow into helping Leap as a whole, not just my team.

Mark Ellis

Support Manager

How do your team's ideas influence the company's direction?

Our cross-functional product teams design and build the retail platform that powers our network of stores. Every day they generate ideas and make decisions that directly impact our customers, employees, and the overall company direction.

Todd Webb

Vice President of Product

What projects are you most excited about?

Our goal is to fundamentally change how retail works. It feels amazing to have a team that has such innovative ideas for accomplishing this goal. More specifically, we are putting the framework down for automating how stores get on the platform. In time, the technology will configure itself and everything will be plug and play (which is exciting).

Eric Gaydos

Integration Manager

What are Leap Inc Perks + Benefits

Leap Inc Benefits Overview

Did somebody say discount!!? Along with all of our benefits such as health insurance (medical, dental, vision) and employee incentive programs, we also offer many amazing perks., such as a flexible work environment (remote, hybrid, or fully onsite) and hours, unlimited PTO, and product discounts across the brands on our platform. We also strive to maintain a healthy work environment and offer EAP programs and other benefits to support mental health and wellbeing.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

We have a true open door policy. Our Co-CEOs offer office hours during which employees can have one-on-one time with them for questions, etc. Additionally, we have a store immersion program in which members of corporate spend time shadowing members of field in our stores. We all learn from one another to better help us learn how we fit into the larger picture at Leap!

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