Machine Learning Engineer

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Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\

About Taskrabbit

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017

At Taskrabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier. As a company we celebrate innovation, inclusion and hard work. 

As a pioneer of the sharing economy, Taskrabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to eight countries and 75+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.

  • Taskrabbit is a remote-first company with employees distributed across the US and EU
  • 5 time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
  • DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020

About the Role:

Machine Learning is a key element in Taskrabbit and we are scaling up our functional teams to provide key insights to drive our business forward.

You will be a member of the Data Group: Machine Learning, Data Science and Data Engineering.  We are a force multiplier, owning the data, analysis, and knowledge infrastructure that enables ourselves and our teammates to move faster and smarter.

As a machine learning engineer, you will be working on the development and improvement of our ranking and recommendation models. You will also drive the innovative solutions for recommendation systems and will work closely with the ML infra engineers to deploy the state-of-the-art algorithms in production. You will also work with other data scientists and machine learning engineers to ensure that our models are performant, scalable and reliable to be deployed for testing.

Join us in transforming lives, one task at a time.

What You'll Work On:

  • Develop and enhance machine learning algorithms for search ranking and recommendation systems, utilizing state-of-the-art techniques and methodologies.
  • Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to understand business requirements and translate them into effective solutions.
  • Implement and maintain scalable and efficient systems for data collection, preprocessing, and feature engineering to support the development phases.
  • Optimize and fine-tune machine learning models to improve their accuracy, efficiency, and scalability.
  • Stay up-to-date with the latest advancements in the field of machine learning, ranking, and recommendation systems and propose innovative ideas to improve our systems.
  • Conduct thorough testing and debugging of ML models to ensure their robustness and stability in real-world scenarios.
  • Document and communicate technical concepts, solutions, and recommendations effectively to both technical and non-technical stakeholders.
  • Contribute to the development and maintenance of best practices, coding standards, and ML engineering frameworks within the team.

Your Areas Of Expertise:

We welcome applicants from a variety of backgrounds and experiences. Below gives you a sense of how we're thinking about what you'll need to be successful in the role.

  • Minimum of an MSc degree in Computer Science, Data Science, or a related field. PhD is a plus.
  • Solid understanding of machine learning algorithms and techniques, particularly in the context of ranking and recommendation systems.
  • Proficiency in programming languages such as Python or C++, and experience with ML libraries/frameworks (e.g., PyTorch, scikit-learn, XGBoost).
  • Strong knowledge of data processing and manipulation using SQL and/or NoSQL databases.
  • Experience with large-scale data processing frameworks (e.g., Apache Spark) and distributed computing is desirable.
  • Familiarity with software engineering principles and best practices, including version control systems (e.g., Git) and agile development methodologies.
  • Excellent problem-solving skills and the ability to analyze complex data sets to derive actionable insights.
  • Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
  • Demonstrated ability to work on multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Proven track record of delivering high-quality ML solutions 

You’ll love working here because:

  • Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • The Values. 
    • Care Deeply. We take time to be present and partner with our team and communities. 
    • Level Up. We navigate through ambiguity and go the extra mile.
    • Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
    • Lead The Future Together. We value entrepreneurship and are inspired by action
  • The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
  • The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more.

Equal Opportunity Employer

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • OptimizelyAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Joomla!CMS
    • WordpressCMS
    • IterableCRM
    • SendGridEmail
    • DigiohLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

An Insider's view of Taskrabbit

How would you describe the company’s work-life balance?

Throughout my time at Taskrabbit, I’ve always found it easy to maintain a work-life balance. Even on a team where my colleagues are spread across several different timezones, I’ve seen our leadership take great care to ensure meetings, deadlines and general workload don’t upset the balance we're all trying to achieve with our careers and home life.

Saidah

Tasker Associate

How has your career grown since starting at the company?

Taskrabbit presents me with endless opportunities to take on more challenges. If I want to own something, I often have the chance to volunteer and take it on, and my manager also looks out for projects that fit my growth trajectory. As an Engineering Director, I am nothing without the support of my team, who I absolutely love.

Katie

Director, Engineering

How does the company support your career growth?

TR has a robust history of internal promotions and up-skilling. Design at TR is guided by our four commitments and the needs of the people that use our product.
Designers use feedback as a learning opportunity to become better versions of ourselves, while using our career growth ladder as a guide.

David

Manager. Product Design

What are Taskrabbit Perks + Benefits

Taskrabbit Benefits Overview

Taskrabbit's philosophy on benefits and perks is inclusive and thinks of the full person. We offer benefits that support both employees and their families, however they may define that for themselves.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
50%+ of our leadership team are women and our management team is made up of 80%+ people from historically underrepresented communities.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have 14 affinity and employee resource groups!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
100% employee paid
Vision insurance
100% employee paid
Health insurance
100% employee paid
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Ginger and Headspace to name a couple!
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Immediate vesting from day one!
Performance bonus
Pension
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

We value the flexibility and choice needed to put life before work, especially within our distributed and remote-first environment. Our benefits and perks programs are guided by three core principles: Flexibility and Choice, Connected and Committed, and Inclusive and Equitable. We offer stipends that cover a wide array of at-home and family-focused support, including:

- Professional development stipend (coaching, conferences, certifications)
- Productivity and tech stipend (internet, equipment, ergonomic)
- Wellbeing stipend (mental, physical, spiritual)
- Reproductive Health stipend (fertility, surrogacy, adoption, abortion, trans care)

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