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Lead Business Data Analyst

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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Discover Financial Services is seeking a Lead Business Data Analyst to join our Marketing Data Engineering team in the Data and Analytics business unit. Successful candidates will partner with our business partners to understand their data analysis & sourcing needs, design and build enterprise data assets and help the team build data pipelines using Next-Gen tools & new capabilities. Additionally you will be responsible to achieve operational excellence and ensure that we align our data growth to the Data Management and Data Governance frameworks. The ideal candidate will be passionate about Discover Financial Service’s data and its mission.

Responsibilities

  • Interpret client enterprise marketing strategy and translate into operational execution of marketing technology solutions
  • Interface with the business and technology teams to support the design and delivery of medium to large scale integrated marketing solutions 
  • Elicit requirements from business stakeholders which are essential to defining capabilities required for executing business strategy.
  • Take primary ownership for written requirements specifications, from initial creation, through change management and solution delivery
  • Be the solution wide functional and data subject matter expert on large scope projects
  • Able to assemble, analyze and evaluate data to make appropriate and well-reasoned recommendations and decisions to support the business and project teams 
  • Communicate and collaborate with IT application and data architects / SMEs as required for business and IT mapping and creation of roadmaps for implementing technology solutions relevant to executing on specified strategy.
  • Lead and drive conversations with technical and business stakeholders to design and validate design against requirements
  • Elicit objective criteria for solution acceptance and ensure mapping and traceability from desired capabilities through to candidate solution presented for acceptance.
  • Be an ongoing solution advocate to ensure enhancements and future development roadmap conforms to solution design and client business objectives.
  • Able to quickly develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership 
  • Partner with business and technology teams to develop data applications. Identify business data ingestion and processing frameworks. Coordinates and obtains data application requirements from the business. Translates business requirements to development teams. Assist with development and testing processes. Coordinate data application and model deployments and validations.
  • Assists with the development of models, analytic processes, and reports. Provides guidance on the development of data consumption processes.
  • Ensures data governance policies are followed by implementing and validating data lineage, quality checks, classification, etc.
  • Provides support for deployed data applications and analytical models. Identifies data problems and guides issue resolutions.
  • Provides data and technical consulting during data application design. Provide technical consulting on data composition and data engineering.

     

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelors degree in Information Technology, or related
  • 4+ years work experience in data analysis, business analysis, data application programming, ETL development, next generation databases, or related
  • In lieu of degree, 6+ years work experience in data analysis, business analysis, data application programming, ETL development, next generation databases, or related

Desired Qualifications:

If we had our say, we’d also look for:

  • 7+ years experience with writing detailed requirements specifications for IT solution delivery with a significant database component or database focus - consisting of at least 100 distinct enumerated requirements
  • 7+ years experience as a business requirements analyst with full lifecycle software implementations involving large databases
  • Advanced SQL skills – Able to navigate a full database solution including writing queries to aggregate data for deep insights. 
  • Deep experience in CRM , Customer Data & Customer Identity solutions
  • The ability to create technical documentation (including Visio documentation of overall business solution) required 
  • Consultative - able to quickly develop rapport and establish credibility that results in trust and respect from business and technical 
  • Skilled with Word, Excel, PowerPoint, Project and Visio 
  • Agile/Scrum project experience, especially utilizing Jira
  • Domain experience with marketing analytics and financial services
  • Exhibits intense curiosity, to dig beneath the superficial and identify facts
  • Excellent drive and initiative, and sense of personal accountability 
  • Excellent organizational skills and interpersonal skills 
  • Excellent problem solving skills in order to move toward a project’s successful completion 
  • Strong blend of business acumen and technical aptitude

#LI-KE

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

The benefit starts from the first day of employment so all eligible U.S.-based employees can start participating as soon as they want regardless of how long they have been with the company.

We leverage intentional investments to strategically develop and retain our talent. Our approach is human-centered and focused on delivering meaningful and measurable experiences to build the capability of our talent and position them to deliver on our strategic priorities. Our experiences are equitable, inclusive, and aligned to our values, Discover Behaviors, and how we work.

As employees continue their journey with us, they have access to build professional and leadership skills. They are supported when transitioning to new levels of leadership. High potential employees are rewarded with development experiences that assure a diverse leadership pipeline of strong talent is created.

We understand how important it is to thank and acknowledge our employees for being a vital part of our company. Awards and recognition programs are one way we show our appreciation for their contributions.

To foster a culture that prioritizes the needs of our employees and promotes flexibility, balance, and good health, we strive to:

• Create an inclusive environment where well-being is visibly prioritized.
• Continually encourage leaders to invest in their employees’ well-being.
• Provide resources, education and training on well-being that is easily accessible.

We offer a range of benefits and resources to employees under our three pillars of employee well-being: Health, Wealth, and Balance.

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