Lead Business Analyst - SaaS Data & Analytics - Opportunity for Working Remotely (Detroit, MI)

| Detroit, MI
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The Elevator Pitch: Why will you enjoy this new opportunity?

Working with the Enterprise Data & Analytics (EDA) team, you will be engaged with multiple areas of the VMware business. From working with all types of business-related data, to working with some of the best talent in the software business, you'll have the opportunity to help shape, grow, and drive next generation analytics for our stakeholders. You will be a great fit for this role if you are self-driven and passionate about using data, analytics, and technologies to solve complex business challenges.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

We are growing our expertise in SaaS Data and Analytics - be part of our journey of innovation and enterprise transformation to Subscription and SaaS.
  • Within 30 days of employment, establish relationships with your peers, business stakeholders, and gain understanding of VMware's data strategies, product offerings, and operational model, as well as the VMware SaaS and subscription business.
  • Within 60-90 days of employment, you will be expected to align with and drive VMware data strategies, while building best-in-class data products to support your partners. Proficiency in various data querying and validation approaches, ad-hoc data analysis and deep dives using various analytics tools is also expected. Critical during this period, is development / application of expertise in SaaS and subscription business related analytics.
  • Within 180 days, you will be expected to support your business partners' long- and short-term SaaS and Subscription data needs by strategically positioning data products with the stakeholders. This will require you to build strong relationships, and to consistently produce accurate business assessments, along with translating business needs into long-term data-driven solutions.
  • Within 6-12 months continue to improve the self-serve capabilities, as well as the Business /EDA Stakeholders satisfaction with the visibility to business needs and trends that the metrics and reporting reveal.


What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Your regular activities can be modified to suit your professional strengths, but you can expect a variety of the following assignments:
  • Deliver SaaS and Subscription metrics and related analytic data sets in VMWare's Enterprise Data Warehouse to support VMWare's transition to a Multi-Cloud business model; effectively drive and improve the self-service model in the business.
  • Query data and perform reporting/ad-hoc analyses/deep dives to shape the detailed data requirements for metrics/KPIs and the associated data set.
  • Collaborate with business and EDA stakeholders and IT to understand the data needs, build KPIs and metrics to monitor and run the business; create reports using them.
  • Support end-to-end Business Intelligence lifecycle development processes as needed, which includes, but is not limited to, capture business requirement definitions (BRD/user stories), create functional requirement definitions (FRD), technical design documents (TDD), and run user acceptance testing (UAT).
  • Support the enterprise SaaS analytics effort in pursuit of VMWare's Multi-Cloud and SaaS Acceleration Plan (MCSAP).
  • Partner closely with IT counterparts on functional requirements and design to drive successful end state solutions.
  • Provide clear path to the automation of metrics and data to the business stakeholders with a clear articulation of dependencies and asks.
  • Prototype and implement reports and dashboards to get users engaged and excited about BI & Analytics solutions; provide advice on how to use the metrics and the data
  • Oversight and project manage Data, BI & Analytics related tasks within the project such as providing status reports, lead BI requirement gathering sessions and UAT activities.
  • Lead current state to future state detailed impact analysis activities to provide input to program and product/solution strategy and approach.
  • Connect the dots between different data domains and metrics to help inform data strategy.
  • Leads and is accountable for end-to-end testing and QA lifecycle activities to validate requirements are being met through data solutions, data model verification, and AS-IS to TO-BE reconciliations.

Bonus Points if
  • You have experience with SaaS and Subscription data analysis, metrics and dashboards, and with setting SaaS standards in the data and analytics space
  • You have previous experience in automating metrics, KPIs and successful migration of users from manual reporting to automated analytics
  • You have a history of solving data management issues and challenges - proven problem solver, capable of leading people through change
  • You have experience addressing change within a large organization
  • You know what it means to be in a consumption-obsessed culture.


What is the leadership like for this role? What is the structure and culture of the team like?

You will be part of the Enterprise Data & Analytics (EDA) team at VMware, headed by Travis Icard. This team is responsible for curating and building SaaS metrics and related data and analytics products. Our team is responsible for driving actionable insights across VMware through path-breaking analytics products.

Where is this role located?

One role is based in Costa Rica, the rest are based in the US/Canada; the roles are open to full time remote working from locations within these respective countries.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
  • Employee Stock Purchase Plan
  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
  • Generous Time Off Programs
  • 40 hours of paid time to volunteer in your community
  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
  • Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
  • Wellness reimbursement, online fitness and wellbeing classes


The position is eligible for JoinCIO tag referral campaign

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Business Strategy and Operations
Subcategory: Systems Analyst
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-05-23

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
More Information on VMWare
VMWare operates in the Software industry. The company is located in Palo Alto, CA. VMWare was founded in 2022. It has 32871 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 539 open jobs at VMWare, click here.
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