Junior NLP Researcher - Voice AI
Aircall is on a mission to revolutionize the business phone industry!
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We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, andย our base of 8000+ customers (and growing) is at our forefront.
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Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!
With over 600 000 calls per day we focus on user experience, collaboration and integration with other softwares.ย
Now building a brand new Voice AI Team, located in Israel, to deliver cutting edge technology at scale - using the latest tech stack, and building solutions from scratch, that touches millions of interactions every day.ย
We are looking for an engaged and passionate Senior NLP Researcher to join our growing Engineering Team in Tel Aviv.
Your mission @ Aircall
- Work on integrating NLP techniques to be integrated with our in-house speech recognition solution.
- Help with data collection and data analysis for developing techniques for Speech Analytics on large amounts of transcribed speech data from customers.
- Help with data collection and data analysis for tasks like sentiment analysis.
- Interact with the Head of Research and with other researchers in the team.
A little about you:
- BSc in Computer Science, Electrical Engineering, Applied Mathematics or Computational Linguistics; MSc studies are an advantage.
- Experience in NLP projects (can be in Academia); experience in a research team in the Industry is an advantage.
- Knowledge of classical NLP techniques (statistical processing, parsing trees, NER) or of modern NLP techniques (mainly word embedding, sentence embedding, RNN language models).
- Good knowledge of deep learning infrastructures (PyTorch or TensorFlow); knowledge of other Python NLP packages is an advantage.
- You like sharing your ideas and you're open-minded.
- Able to communicate fluently in English; knowledge of other languages is an advantage
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. Weโre a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
๐ Key moment to join Aircall in term of growth and opportunities
๐โโ๏ธ Our people matter, work-life balance is important at Aircall
๐ Fast-learning environment, entrepreneurial and strong team spirit
๐ 35+ Nationalities: cosmopolite & multi-cultural mindset
๐ถ Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement:ย
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.ย
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.