IT Tech Analyst- ServiceNow QA at Huntington National Bank (Columbus, OH)

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This role is an entry level / junior position that requires the individual to have the aptitude to learn and to participate in the team's activities surrounding classification and management of Huntington's asset and configuration items as well as making key decisions that drive cost savings, cost avoidance, overall process efficiency.

To be successful the candidate must be driven and well-organized, with strong learning abilities. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and complete tasks on agreed schedules. The team will look to this individual to assist in all activities performed by the team.

Primary Responsibilities:
  • Review and test new development to identify defects
  • Track and document testing work with good communication skills across the agile line.
  • Execute, review, and fix ServiceNow Automated testing scripts.
  • Provide data driven analytics supporting team initiatives
  • Develop and update documentation to support new / changes to procedures
  • Respond to and answer questions generated by Huntington colleagues
  • Comply with Huntington's standards of the PLC, and adhere to standards for scope and requirements

Minimum Requirements:
  • 1 + years of BSA experience with a Bachelor's degree or equivalent transferable experience through coursework, internships or work experience in lieu of participation in the IT Elevate Program.

Preferred Skills:
  • Strong technology aptitude with a willingness to learn or a foundational understanding of hardware infrastructure and/or software models
  • Ability to effectively use Microsoft Office products to drive data analytics, reporting and financial results
  • Excellent verbal and written communications; ability to communicate and present information, data, processes, and issues clearly and concisely
  • Ability to build strong partnerships and to work collaboratively with all Huntington colleagues.
  • Highly motivated with strong organizational, analytical, and problem solving skills.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong attention to detail, communication and documentation skills.
  • Interest in Testing and development of automated test scripts.
  • Ability to schedule and negotiate with end-users to achieve desired results (with guidance)
  • Experience in communicating with senior and executive management

  • Conceptual and Analytical Thinking
  • Accountability and Attention to Detail
  • Commitment to Quality
  • Continuous Improvement
  • Teamwork and Collaboration
  • Customer Service Orientation
  • Written and Verbal Communication Skills
  • Initiative and Focused Execution
  • Adaptability to an Always Changing Environment
  • Time Management and Organizational Skills

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
More Information on Huntington National Bank
Huntington National Bank operates in the Fintech industry. The company is located in Columbus, OH, Cleveland, OH, Sugarcreek, OH, Cranberry Township, PA and Bloomfield Township, MI. Huntington National Bank was founded in 2022. It has 13315 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 102 open jobs at Huntington National Bank, click here.
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