IT Business Analyst I at Truist (Atlanta, GA)

| Atlanta, GA
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If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

Provide process, design and analysis support for developing solutions for interfacing business applications. Manage or participate in requirements elicitation process for small and medium work efforts. Provide project management for smaller projects and business enhancements.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Participate with peer groups in Tech and other lines of businesses (LOBs) to identify, document and communicate business needs and provide technology solutions.
2. Work closely with business stakeholders to understand business processes and strategies. Ensure all stakeholders are involved in requirements gathering activities.
3. Establish project and work requests requirements using document, business process and workflow analysis.
4. Plan, elicit, capture, analyze and validate business, functional and/or technical requirements.
5. Participate in or facilitate requirements elicitation sessions and walkthroughs.
6. Perform current state analysis of existing business systems, applications and functions.
7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.
8. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.
9. Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports and meeting minutes.
10. Develop understanding of core systems, applications and technical platforms.
11. Observe strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management, etc).


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Associate's degree in Information Technology-related field, or equivalent education and related training
2. Two years of information technology experience with significant experience in software development
3. Two years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality Management
4. Ability to work independently or as a member of a team
5. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirements
6. Strong presentation, verbal and written skills
7. Ability to manage multiple concurrent projects, activities and tasks under time constraints
8. Ability to effectively interface with staff at all levels
9. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
10. Strong ability to resolve conflicts, excellent facilitation and organizational skills
11. Strong critical and analytical thinking and problem-solving skills
12. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
13. Knowledgeable of core business functions, processes and workflows associated with assigned business areas and projects.

Preferred Qualifications:

1. An understanding of current trends in technology
2. Ability to read, analyze and interpret technical data
3. Proficient in the use of Microsoft Visio



Constantly (More than 50% of the time)


Occasionally (Less than 25% of the time)


Occasionally (Less than 25% of the time)
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
More Information on Truist
Truist operates in the Fintech industry. The company is located in Charlotte, NC. Truist was founded in 2019. It has 12339 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 429 open jobs at Truist, click here.
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