Interface Analyst/Data Courier Administrator-Work from home-Evernorth at Cigna (Remote)

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Role Description: Epic Interface analysts are the primary support contact for the interfaces they are assigned to. Interface analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users. Included in this role is Data Courier administration used to migrate application build between environments using the Data Courier application.

What You'll Do
  • Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support
  • Working closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements. Working with this group to diagnose and resolve interface-related issues, and participating in their projects as needed.
  • Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers
  • Working with interface engine developers to develop data-translation routines and methods to support Epic's and external systems' data and format needs
  • Driving the interface projects, working with the interface project manager to ensure that results are achieved and deadlines are met
  • Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems
  • Configuring, monitoring, and troubleshooting issues related to the Data Courier interfaces
  • Managing the migration and troubleshooting of application build across Epic environments
  • Maintaining Data Courier interfaces and protection settings in accordance with policies and procedures
  • Instructing application analysts on Data Courier and import/export functionality
  • Resolving CID/UCI synchronization issues
  • Working with core application team members to import, export, and troubleshoot master file migration
What You'll Need
  • Strong analytical, technical, and troubleshooting skills
  • Ability to analyze data, problem-solve, and clearly communicate solutions
  • Ability to understand organizational requirements and their impact on the technical aspects of a solution
  • Ability to work in a complex multi-communication-channel environment
  • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
  • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces
  • Technical aptitude sufficient to learn Epic data structures and Data Courier interfaces
Certifications:
  • Epic Bridges
  • Epic Data Courier Administration

For this position, we anticipate offering an annual salary of $91,000 - $151,600, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. Cigna was founded in 2022. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 185 open jobs at Cigna, click here.
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