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At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewAs part of the Global ISO Operations and Quality Organization, the ISO team is responsible for driving the Global Integrated Management System for MSI. This role is responsible for the global 27001 & 27701 certificates in the US for the Radio and Video Organizations. This role will also support an integrated management for those organizations for our other certification for 9001, 20000, 14001, 45001.
Working closely with the leaders in the NALA region the person will drive the Integrated Quality Management System and will develop and govern them to ensure optimal performance through an internal audit plan with corrective action process for findings and deployment of best practices.
Candidate must develop knowledge of the overall MSI Business for Land Mobile Radio, Video, Servies, and Software Enterprise businesses as well as significant experience using continuous improvement tools and practices.
Job Description

Structure ISO9001(QMS), ISO20000(ITIL), ISO27001(Information security), ISO27701, ISO27017, ISO 27018 compliance for each organization and when there is a customer need champion the efforts to become certified.

• Develop and maintain ISO Certification for the NALA region that ties to the overall global 27001 certification. Develop and drive a continuous improvement plan for the region, driving best practices and repeatability.

• Manage a Lessons Learned process to that will close gaps and leverage best practices across the US as well as globally throughout the audit process.

• Assist and guide organizations in best practices for writing process documents. 

• Manage the end-to-end lifecycle of a risk-based, audit project from initiation, planning, testing, and reporting of results to complete an audit on time.

• Design and execute risk-based audit programs/projects to scalably test and provide in-depth reporting on the design and operating effectiveness of key security controls that mitigate technological risks to MSI and its users.

• Deliver audit reports to executive leadership with data-driven findings/observations and conduct follow ups with management to ensure remediation of control gaps or deficiencies.

• Coordinate audits with management and users, interpret the significance of findings, conclude on those findings, and make practical recommendations

• Pre-sale review of quality requirements in our sales contracts. Ensure SOW and quality artifacts are feasible and in compliance with our integrated management systems.

• Ability to train the organization on 27001 requirements.

Qualifications:

• Certified Auditor for ISO27001 and ISO9001 or CISA as well as lead auditor

• Bachelor's degree in Computer Sciences, Information Technology, Information Security or other engineering related field.

• Preferred candidates will have ISO 27701, 27017, 27018, 20000, and SOC2, training and knowledge.

• Experience with 31000 in Risk Management Structure

• Managing external audit process with certification body

• Proficient in writing process and procedural documents to comply with ISO requirements

• Experienced in auditing multiple standards through an integrated management system approach.

• Highly organized, strong attention to detail, capable of significant multi-tasking and follows all tasks through to completion in a timely manner and works with a sense of urgency.

• Strong project management skills.

• The ability to communicate clearly (both written and verbal) in English

• The ability to understand Motorola’s organizational structure and how to align certificates across multiple businesses and locations.

• Proficient in Google Applications and a willingness to learn and utilize new tools within the organization that support ISO certification..

• Experience with Oracle or SAP a plus.

Basic Requirements

• Certified Auditor for ISO27001 and ISO9001 or CISA as well as lead auditor

• Bachelor's degree in Computer Sciences, Information Technology, Information Security or other engineering related field.

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.