Information Management Analyst I - Remote at USAA (San Antonio, TX)

| San Antonio, TX
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Purpose of Job

We are seeking a talented Information Management Analyst I for our San Antonio, Texas facility. This person may also work remotely in a 100% Remote Work Environment.

The Member and Master Data & Analytics team is seeking a talented Information Management Analyst Lead that can join a team of passionate, fun and extroverted Governance advisors in educating, socialization and governing the Enterprise Data Management Requirements for USAA's most important and treasured asset - our Membership!

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.


Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Leverages intermediate data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed.
  • Tasks include any of the items noted below:
  • Identifies opportunities for improvement in processes.
  • Participates in and possibly lead discussions with cross-functional teams.
  • Participates in development of best practices and tools based on business needs.
  • Maintains Information Asset Inventories. Ensures data and assets are classified appropriately.
  • Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
  • Maintains metadata repository and proper metadata association.
  • Reviews, validates, and records metadata and data quality information.
  • Develops definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.
  • Develops controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.
  • Documents and updates data quality corrective action plans.
  • Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
  • Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
  • Creates and maintains reference data in accordance to defined processes and procedures.
  • Manages quality and maintenance of master data as it is created.
  • Supports archiving and purging activities of data in compliance with legal requirements in partnership with IT.
  • Develops archiving and purging strategies and processes in stewardship capacity as needed.
  • Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation.
  • Manages Data Access security as needed in a steward capacity.
  • Supports Privacy initiatives through classification, tagging, and analysis of sensitive data.
  • Ensures compliance and remediation of sensitive data in accordance to defined policies and processes.

Minimum requirements:
  • Bachelor's Degree in Business or Science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years of experience in an information management practice, business application function, or data delivery OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function.
  • Intermediate experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns.
  • Intermediate SQL knowledge including SQL-based languages.
  • Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
  • Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis.
  • Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred experience:
  • Experience in 1 or 2 Master Data Management platforms and technologies such as TIBCO Enterprise Business Experience (EBX) or similar applications for Master/Reference Data.
  • Strong in data modeling, writing technical queries, and implementing metrics/reporting for Data Governance. Ability to understand and implement data architecture, produce data visualization, identify business and technical requirements for metadata, data quality and information sharing practices.
  • Proven experience in identifying needs and managing the implementation of Master Data business processes and technical requirements.
  • Strong communication, organizational and interpersonal skills.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $72,900 - $131,400 *

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is Not Available for this position.
More Information on USAA
USAA operates in the Insurance industry. The company is located in Phoenix, AZ, Colorado Springs, CO, Plano, TX, San Antonio, TX, Austin, TX, Tampa, FL, Tampa, FL and Chesapeake, VA. USAA was founded in 2022. It has 35000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Mental Health Benefits. To see all 58 open jobs at USAA, click here.
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