Incident Response Analyst

| Dallas-Fort Worth, TX
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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints

With 7,000 employees across 65 countries, and the world's most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world.


The Incident Response Analyst supports Trend Micro efforts to provide incident response and analytic capabilities to technical support cases submitted to Trend Micro, as well as to the Managed Detection and Response Operations. The Incident Response Analyst has technical knowledge and experience performing incident response, network monitoring, and has performed related malware analysis. The Incident Response Analyst should be a strong leader with the ability to perform multiple types of analysis roles independently, or co-working with a Security Operations Center includes providing mitigation recommendations. Finally, the Incident Response Analyst shall at times deliver senior level briefings that address cases or ongoing investigations.

  • Oversee all incident response, from detection to incident resolution
  • Serve as a contact point for suspicious and malicious events escalated by technical support cases, as well as from the Managed Detection and Response Operations
  • Perform host and network level analysis to support on-going investigations through incident response
  • Review and analyze technical components of malware and other related threat activities while developing and refining detection criteria
  • Review security events and data sources to develop and refine detection criteria, as well as generate threat intelligence
  • Must be willing and able to travel, when necessary
  • Occasional evenings and weekends may be required
  • Must be able to work 'on call' for incident response

Technical Qualifications:
  • Multiple years of experience in a full-time security position, preferably working in IR and threat detection
  • Familiarity with Trend Micro products and technology, such as scan engine (VSAPI/ATSE), Behavioral Monitoring, Web/Email Reputation, the Connected Threat Defense strategy, etc.
  • Expert use of using Trend Micro tools, products or technology to manage incidents and perform incident investigations.
  • Expert analysis experience or administrator level knowledge of Windows, Mac, or Linux systems
  • Experience with log analysis, event correlation and incident management procedures and systems, as well as knowledge of host and network log sources to apply to investigation and IR methodology in investigations
  • Previous experience with malware, digital forensics techniques and various commercial and open source tools is a plus, such as (but not limited to) memory (winpmem) and disk (dd, dclfdd) dumpers, FTK Imager, SIFT Workstation, Volatility Framework, Wireshark, Bro/SiLK, Netflow

  • At least a bachelor's degree in a related field, or 3 years of relevant experience.
  • Aptitude for learning, be self-directed, and be capable of working in a fast-paced operations environment
  • Strong abilities to communicate through oral and written methods to internal and external stakeholders
  • Strong abilities to interface between multiple departments, with strong customer service skills
  • Must be willing to travel as required to respond to an incident (less than 10% travel)
  • Must be available to work on-call or off hours as needed to respond to an incident

Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.
More Information on Trend Micro
Trend Micro operates in the Big Data industry. The company is located in San Jose, CA, Austin, TX and Irving, TX. Trend Micro was founded in 2022. It has 7000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 27 open jobs at Trend Micro, click here.
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