Implementation/Conversion Analyst I at FIS

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Who Are We:

FIS connects consumers to their money through leading-edge payments solutions. We’re the development engine of FIS: the largest, Fortune 500, Fintech company in the world. Our solution is branded by our customers — banks and retailers — so you might not have heard of us. But, if you’ve used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you’re most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go ‘round.

Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor’s 500® Index.  Named a 2016 “World’s Most Admired Company” by Fortune Magazine.

JOB SUMMARY:

The Candidate will help coordinate and facilitate credit and debit card implementations that include internal conversions, external conversions, start up programs and add programs. Process all necessary VISA, MasterCard and all regional networks licensing documents for new and existing clients. Work projects with customers and internal departments with set deadlines . Manage the project and the project tasks which  are dependent on employee completing the tasks according to project plan. Follow up with clients and internal departments to ensure timely completion of implementations. Must interact with clients on all projects. Act as a main contact for the client throughout the Implementation and Licensing phases for all aspects of the process up to and including monitoring once the program is in production for 30 days.. Contacts clients on a weekly basis to ensure timely implementation and licensing phases.

Provide Technical support for client's Visa/MC BIN processing including PIN, CVV/CVV2 CAVV/CAAV keys set up. Coordinate and verify completion of implementation packages. Performs credit and debit card research for internal departments including accounting and client relations, external clients and associations. Ensure clients have proper Visa & MC licensing. Handles Visa & MasterCard licensing for mergers, acquisitions and name changes. Work on special projects as assigned by management.

Job Description:

  • May perform special projects upon request and on occasion.
  • Performs other related duties as required.
  • Develops strong working relationships with assigned clients and FIS resources
  • Manages and communicates expectations internally and externally
  • Ability to work effectively under pressure, within time constraints and strict adherence to follow up
  • Maintain and adhere to a unique MS Project Timeline with accurate and current information for each project ensuring project is progressing in accordance with Phase Dates specified.
  • Meet with potential clients and present project plan and Implementation process
  • Document new Implementation Process
  • Other related duties are assigned as needed
  •  

Education Requirements:

Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.

General Knowledge, Skills & Abilities:

  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner
  • Requires advanced working knowledge of FIS systems as well as the industries in which FIS competes for business
  • Ability to understand and apply concepts
  • Ability to handle projects commensurate with job expectations
  • Ability to analyze and solve problems using learned techniques and tools
  • Requires human relations, negotiation and documentation skills
  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
  • Flexibility, versatility, dependability
  • Effectively manage multiple projects in a fast-paced environment
  • 2-years experience with Credit/Debit Card processing and client service environment required
  • Excellent organizational, interpersonal, and communication skills
  • Working knowledge of VISA/MC Rules and Regulations a plus
  • Ability to work effectively under pressure, within time constraints and strict adherence to follow up and meet short deadlines
  • Excellent problem-solving skills, self-starter, positive attitude and detail oriented
  • Proficiency in standard office software, such as MS Office, Word, Excel, Power Point and working knowledge of Windows based applications
  • Must have good overall attendance record.
  • Strong analytical decision making skills, self starter
  • Excellent  written & verbal communication skills.
  • Ability to professionally interact with all levels of management
  • Must have the ability to be "On Call" and work overtime and weekends as needed for Conversions Projects
  • High School Diploma or equivalent (College a plus)
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
We love to make a difference in the community! Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Friends outside of work
Eat lunch together
Intracompany committees
African American Network, Women's Network, Young Professionals Group, LGBTQ Organization (GLOW), WorldpayGives, Worldpay Social Committee, and the list goes on!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Worldpay's Healthcare Flexible Spending Account (FSA) allows you to set aside pre-tax dollars to pay for medical, dental, prescription or vision care expenses for you and your dependents
Disability Insurance
Dental Benefits
Enrollment in the Worldpay vision plan provides access to two networks. With each, you receive discounts on eye exams, frames, lenses, contacts and vision correction surgery.
Vision Benefits
Enrollment in the Worldpay vision plan provides access to two networks. With each, you receive discounts on eye exams, frames, lenses, contacts and vision correction surgery.
Health Insurance Benefits
Worldpay offers four medical plans - one PPO plan and three Consumer (HSA-eligible) plans. All plans offer preventive care covered at 100%.
Life Insurance
In addition to the basic life insurance provided to you by Worldpay, you can also opt for supplemental life insurance which offers another layer of protection to help meet your family's needs.
Wellness Programs
Wellness365 is a fun and rewarding way to make small changes toward better health every day. Set your interests to get personalized daily tips on nutrition, exercise, stress, sleep and much more.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Colleagues are eligible to participate in the Worldpay 401(k) plan immediately upon hire. Choose from traditional pre-tax 401(k), or pre-tax or Roth catch-up contributions or a combination of both.
401(K) Matching
Worldpay matches 100% of the first 5% of deferrals on a per paycheck basis. And the best part - the match is immediately 100% vested!
Company Equity
Employee Stock Purchase Plan
We offer eligible colleagues the opportunity to purchase shares of Worldpay stock at a 15% discount off the market closing stock price on the day of purchase.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
FMLA-eligible colleagues are eligible for up to 120 hours of paid time off to recover from childbirth and to care for and bond with their newborn or newly adopted child.
Family Medical Leave
The Family and Medical Leave Act provides up to 12 weeks of job-protected leave for your own medical condition, or for the care of a spouse, child or parent who has a serious medical condition.
Adoption Assistance
An adoption reimbursement benefit is offered to full-time colleagues who have been employed for at least one year. This one-time, per person benefit helps to cover various adoption-related expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Happy Hours
Parking
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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Cincinnati, OH
Data + Analytics
new
Cincinnati, OH
Operations
new
Phoenix – Mesa – Scottsdale, AZ
Developer
new
Atlanta, GA
Project Mgmt
new
Atlanta, GA
Developer
new
Atlanta, GA
Data + Analytics
new
Atlanta, GA
Operations
new
Atlanta, GA
Developer
new
Atlanta, GA
Sales
new
Atlanta, GA
Sales
new
Atlanta, GA
Developer
new
Atlanta, GA
Sales
new
Atlanta, GA
Sales
new
Atlanta, GA
Operations
new
Raleigh-Durham, NC
Developer
new
Raleigh-Durham, NC
Developer
new
Raleigh-Durham, NC
Operations
new
Houston, TX
Developer
new
Charlotte, NC
Sales
new
Charlotte, NC
Sales
new
Charlotte, NC
Finance
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Design + UX
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Product
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Design + UX
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Developer
new
Jacksonville, FL
HR + Recruiting
new
Jacksonville, FL
Product
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Operations
new
Richmond, VA
Sales
new
Richmond, VA
Operations
new
Richmond, VA
Operations
new
Richmond, VA
Operations
new
Richmond, VA
Product
new
Richmond, VA
Operations
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Operations
new
Richmond, VA
Developer
new
Richmond, VA
Product
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Product
new
Richmond, VA
Design + UX
new
Denver
Operations
new
Denver
Developer
new
Denver
Developer
new
Denver
Sales
new
Denver
Design + UX
new
Denver
Sales
new
Denver
Sales
new
Remote
Developer
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Operations
new
Atlanta, GA
Project Mgmt
new
Atlanta, GA
Data + Analytics
new
Jacksonville, FL
HR + Recruiting
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Data + Analytics
new
Richmond, VA
Operations
new
Houston, TX
HR + Recruiting
new
Raleigh-Durham, NC
Sales
new
Jacksonville, FL
Operations
new
Richmond, VA
Operations
new
Phoenix – Mesa – Scottsdale, AZ
Operations
new
Cincinnati, OH
Finance
new
Little Rock
Developer
new
Cincinnati, OH
Operations
new
Atlanta, GA
Data + Analytics
new
Atlanta, GA
Project Mgmt
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Developer
new
Cincinnati, OH
Operations
new
East Bay
Project Mgmt
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Project Mgmt
new
Cincinnati, OH
Data + Analytics
new
Houston, TX
Operations
new
Jacksonville, FL
Project Mgmt
new
Remote
Operations
new
Remote
Project Mgmt
new
Dallas-Fort Worth, TX
Content
new
Dallas-Fort Worth, TX
Operations
new
Atlanta, GA
Operations
new
Houston, TX
Operations
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Sales
new
Cincinnati, OH
Sales
new
Remote
Operations
new
Remote
Operations
new
Cincinnati, OH
Developer
new
Cincinnati, OH
Data + Analytics
new
Cincinnati, OH
Data + Analytics
new
Atlanta, GA
Product
new
Atlanta, GA
Operations
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Data + Analytics
new
Richmond, VA
Product
new
Richmond, VA
Developer
new
Richmond, VA
Finance
new
Richmond, VA
Data + Analytics
new
Jacksonville, FL
Sales
new
Dallas-Fort Worth, TX
Operations
new
Remote
Sales
new
Atlanta, GA
Data + Analytics
new
Cincinnati, OH
Project Mgmt
new
Jacksonville, FL
Sales
new
Orlando, FL
Sales
new
Cincinnati, OH
Developer
new
Raleigh-Durham, NC
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Marketing
new
Remote
Sales
new
Remote
Developer
new
Dallas-Fort Worth, TX
Developer
new
Dallas-Fort Worth, TX
Content
new
Dallas-Fort Worth, TX
Finance
new
San Antonio, TX
Data + Analytics
new
Cincinnati, OH
Data + Analytics
new
Cincinnati, OH
Developer
new
Raleigh-Durham, NC
Operations
new
Houston, TX
Sales
new
Remote
Data + Analytics
new
Raleigh-Durham, NC
Developer
new
Houston, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Data + Analytics
new
Orlando, FL
Project Mgmt
new
Orlando, FL
Design + UX
new
Orlando, FL
HR + Recruiting
new
Cincinnati, OH
HR + Recruiting
new
Cincinnati, OH
Project Mgmt
new
Houston, TX
Project Mgmt
new
Houston, TX
HR + Recruiting
new
Houston, TX
HR + Recruiting
new
Jacksonville, FL
Data + Analytics
new
Remote
Project Mgmt
new
Remote
Product
new
Denver
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Project Mgmt
new
Orlando, FL
Operations
new
Little Rock
Data + Analytics
new
Dallas-Fort Worth, TX
Operations
new
Cincinnati, OH
Data + Analytics
new
Atlanta, GA
Operations
new
Jacksonville, FL
HR + Recruiting
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Finance
new
Richmond, VA
Sales
new
Cincinnati, OH
Sales
new
Cincinnati, OH
HR + Recruiting
new
Cincinnati, OH
Project Mgmt
new
Cincinnati, OH
Operations
new
Cincinnati, OH
Project Mgmt
new
Cincinnati, OH
Project Mgmt
new
Atlanta, GA
Operations
new
Atlanta, GA
Developer
new
Dallas-Fort Worth, TX
Operations
new
Richmond, VA
Operations
new
Richmond, VA
Developer
new
Dallas-Fort Worth, TX
Developer
new
Dallas-Fort Worth, TX
Sales
new
Dallas-Fort Worth, TX
Operations
new
Dallas-Fort Worth, TX
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Data + Analytics
new
Richmond, VA
Developer
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Developer
new
Little Rock
Operations
new
Jacksonville, FL
Product
new
Jacksonville, FL
Operations
new
Jacksonville, FL
HR + Recruiting
new
Jacksonville, FL
Developer
new
Remote
Sales
new
Denver
Developer
new
Jacksonville, FL
Finance
new
Houston, TX
Finance
new
Houston, TX
Finance
new
Houston, TX
Data + Analytics
new
Birmingham, AL
Operations
new
Cincinnati, OH
Finance
new
Raleigh-Durham, NC
Finance
new
Houston, TX
Finance
new
Houston, TX
Finance
new
Houston, TX
Finance
new
Houston, TX
Finance
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Sales
new
Cincinnati, OH
Sales
new
Cincinnati, OH
Developer
new
Cincinnati, OH
Data + Analytics
new
Little Rock
Project Mgmt
new
Birmingham, AL
Sales
new
Cincinnati, OH
Sales
new
Cincinnati, OH
Operations
new
Cincinnati, OH
Project Mgmt
new
Cincinnati, OH
Operations
new
Quincy
Operations
new
Atlanta, GA
Project Mgmt
new
Dallas-Fort Worth, TX
Operations
new
Richmond, VA
HR + Recruiting
new
Jacksonville, FL
Operations
new
Atlanta, GA
Data + Analytics
new
Atlanta, GA
Data + Analytics
new
Atlanta, GA
Operations
new
Atlanta, GA
Operations
new
Atlanta, GA
Developer
new
Atlanta, GA
Project Mgmt
new
Atlanta, GA
Operations
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Project Mgmt
new
Birmingham, AL
Data + Analytics
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Project Mgmt
new
Orlando, FL
Finance
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Developer
new
Jacksonville, FL
Sales
new
Orlando, FL
Developer
new
Houston, TX
Product
new
Denver
Developer
new
Jacksonville, FL
Product
new
Richmond, VA
Operations
new
Richmond, VA
Product
new
Richmond, VA
Operations
new
Richmond, VA
Product
new
Richmond, VA
Operations
new
Richmond, VA
Product
new
Richmond, VA
Operations
new
Little Rock
Product
new
San Antonio, TX
Operations
new
San Antonio, TX
Product
new
San Antonio, TX
Operations
new
San Antonio, TX
Data + Analytics
new
Denver
Operations
new
Denver
Operations
new
Denver
Project Mgmt
new
Denver
Project Mgmt
new
Denver
Data + Analytics
new
Little Rock
Data + Analytics
new
Dallas-Fort Worth, TX
Data + Analytics
new
Remote
Data + Analytics
new
Raleigh-Durham, NC
Project Mgmt
new
Raleigh-Durham, NC
Data + Analytics
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Operations
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Product
new
San Antonio, TX
Data + Analytics
new
Atlanta, GA
Data + Analytics
new
Dallas-Fort Worth, TX
Project Mgmt
new
Orlando, FL
Marketing
new
Cincinnati, OH
Data + Analytics
new
Cincinnati, OH
Data + Analytics
new
Jacksonville, FL
Data + Analytics
new
Remote
Operations
new
Remote
Developer
new
Jacksonville, FL
Developer
new
Charlotte, NC
Operations
new
Jacksonville, FL
Operations
new
Richmond, VA
Project Mgmt
new
Dallas-Fort Worth, TX
Data + Analytics
new
Cincinnati, OH
Operations
new
Jacksonville, FL
Content
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Design + UX
new
Jacksonville, FL
Operations
new
Richmond, VA
Project Mgmt
new
Remote
Developer
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Product
new
Jacksonville, FL
Developer
new
Richmond, VA
Operations
new
Dallas-Fort Worth, TX
Developer
new
Cincinnati, OH
Product
new
Raleigh-Durham, NC
Product
new
Charlotte, NC
Sales
new
Jacksonville, FL
Marketing
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Data + Analytics
new
Richmond, VA
Operations
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Finance
new
Jacksonville, FL
Operations
new
Remote
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