Identity & Access Management Access Reviews Analyst at First Citizens Bank (Raleigh, NC)

| Raleigh-Durham, NC
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This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.

The Identity & Access Management (IAM) Analyst will be responsible for analyzing and translating business requirements and supporting our Identity & Access Management team with bringing new solutions. The IAM Analyst will facilitate the processing and expansion of our User Access Review program, to ensure compliance with separation of duties and the principle of least privilege. This role will support all aspects of Access Reviews for the Identity & Access Management team

including but not limited to launching reviews, communications, data hygiene, reports, and directly supporting users.


  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
  • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.

Essential Duties and Responsibilities:
  • Access Reviews across applications and systems
  • Directly support certifiers and business partners.
  • Support all aspects of launching and support access review campaigns
  • Data hygiene to increase and maintain data quality and health
  • Campaign reports
  • Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases
  • Compile, research, analyze, and document data, requirements, workflow/ processes, functionality, and/or controls related to Identity & Access Management
  • Generate communication, process, and educational plans to implement new solutions
  • Support user acceptance testing through test case generation, template creation, and result tracking
  • Perform recurring User Access Certifications to ensure compliance with audit requirements.
  • Provide primary support for day-to-day IAM activities
  • Assist with maintaining the IAM process and procedural documentation
  • Monitor LCM of users and ensure alignment with corporate requirements
  • Assist with tracking and producing Cybersecurity IAM metrics including key performance indicators (KPIs).
  • Obtain and review ad-hoc reports on users and access levels, and work with system and application owners to generate the required reports.
  • Work with business stakeholders to review employee access.
  • Assist in ensuring project teams comply with company IAM standards, policies, industry regulations, and Cybersecurity best practices.
  • Other daily and ad-hoc IAM tasks as assigned.
  • General task and project-level reporting.


Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Required Knowledge and Skills:
  • Experience with Access Review procedures
  • Knowledgeable in 1 or more IAM products (Okta, SailPoint IIQ, Azure AD, CyberArk, Varonis, etc.)
  • Experience with enterprise directory solutions (Active Directory, Okta, Workday, etc.)
  • Strong documentation skills
  • Ability to articulate to stakeholders desired outcomes and responsibilities
  • Strong Documentation Skills (user guides and training, process documentation)

Desired Knowledge and Skills:
  • Industry Certifications (Security+, SSCP, GSEC, etc.)
More Information on First Citizens Bank
First Citizens Bank operates in the Financial Services industry. The company is located in Raleigh, NC. First Citizens Bank was founded in 1898. It has 6642 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all jobs at First Citizens Bank, click here.
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