MassMutual
We help people secure their future and protect the ones they love.
Hybrid

Head of AI Governance

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What great looks like in this role

This leader will be responsible for engaging with data scientists, controls partners, and other leaders to define enterprise AI/ML standards and controls, and for a governance program to catalog, assess, measure and monitor the firm’s algorithmic assets and models.  Success also includes facilitating education and advocacy of principled AI/ML systems, best practices, emerging AI techniques, and critical topics including transparency, fairness, auditability and accountability.

 

Our ideal candidate has extensive knowledge and practitioner experience with risk management programs in the financial industry, is fluent in machine learning (ML) and Artificial Intelligence (AI) methods, processes and their novel challenges, and possesses the business acumen necessary to champion an interdisciplinary approach that empowers our business for success.  

 

Objectives of the role

  • Set strategy and roadmaps and drive the ongoing vision and execution of the AI Governance program 

  • Design and activate measurable, enterprise standards and controls for risk management and maximizing business value by democratizing our AI/ML capabilities

  • Develop a pragmatic, accountable stewardship program across the enterprise and drive our data culture consistent with our principles.  Partner closely with leaders in Enterprise Risk Management, Compliance, Law, Audit, Data Science, our business teams and subsidiaries. 

  • Envision and deliver scalable architectures and governance-by-design best practices for data scientists and business teams that address novel AI/ML challenges. 

  • Execute AI governance operations including assessments, risk tracking, controls monitoring, and L1 support

  • Design oversight insights and key metrics to measure program effectiveness.

  • Maintain a strategic roadmap for AI governance roll-out across the enterprise.

  • Continue to hire and lead top talent

  • Identify, follow and formulate opinions on trends in industry, academia and legislature.

 

Our goal is to create a team of innovative, high-performing, curious, and resourceful people who like to think big, start small, scale quickly and are dedicated to their ideas to see programs from conception to delivery.  This role is based out of our Boston, MA office and will work in cross-functional teams collaborating with subject matter experts across the enterprise.

 

Qualifications:

  • Bachelor’s degree, preferably in Computer Science, Advanced Analytics, Data Science or similar majors

  • Extensive experience and successful track record of establishing and executing complex, strategic, cross-functional enterprise programs with a high degree of change management.

  • 10+ years of risk management and commercial AI/ML experience preferably within the financial services industry

  • Deep familiarity with data policy/standards development and management practices

  • Exceptional communication skills, both written and verbal

  • Exceptional influencing abilities across all levels of the organization

  • Authorized to work in the USA without sponsorship.

Preferred Qualifications:

  • ​Masters or PhD in Computer Science, Advanced Analytics, Data Science or similar majors

  • JD or advanced certifications in data governance, privacy, cyber security or similar fields

  • Knowledge of methods for designing, developing, testing, peer-reviewing, and deploying machine learning and artificial intelligence solutions.  Practitioner experience is considered a strong plus.

  • Strong understanding of data management and data protection concepts, principles and practices

  • Practitioner experience with model monitoring and AI/ML DevOps

  • Financial services knowledge, including core business processes and regulations.

 

 

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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