Growth Engagement Manager
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
We are hiring a Growth Engagement Manager out of our Charlotte office to support one of our newest products, Credit Karma Money. The CK Money team is a fundamental and strategic piece of achieving the Credit Karma vision of being a full scale financial platform for our members to make financial progress. We're growing, and you will be an essential part of accelerating that growth. You will create highly personalized messages and product experiences that touch millions of members every day across multiple channels (including email, push notification and in-app).
Additionally, you will learn from best-in-class growth marketers, and continue to build a strong foundation for your career.
What you'll do:
- Oversee engagement initiatives from inception to launch across multiple channels, including email, push and in-app
- Use data to identify opportunities to engage with members and to define segmentation and targeting strategies
- Work closely with Product, Engineering, Copy, Design and Brand to transform your ideas into compelling and personalized messages and product experiences
- Design and implement A/B tests to optimize each and every component of messages prior to launch
What we are looking for:
- 4+ years of professional experience in growth marketing/data-driven field
- 4+ years of experience with powerpoint drafting presentations for various audience levels
- 4+ years of experience driving engagement and lifecycle initiatives within a B2C environment
What we would like to see:
- Technical degree preferred (Economics, Statistics, Math, etc.) or Marketing degree with demonstrated technical skills
- Track record in managing complex projects with multiple stakeholders and considerable autonomy
- Understanding of email technologies and best practices who has created compelling campaign series
- Experience reporting to executives
- Experience in a consumer based technology company and fintech experience.
Benefits at Credit Karma include:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Child Bonding, Cultural Observance)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
COVID-19 update (US Jobs Only):
Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- California Consumer Privacy Act (CCPA)