Fraud Risk Analyst
Start a Rewarding Career with Alliant
What will your day look like?
You will be responsible for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant Credit Union. The incumbent must be able to identify fraud patterns impacting members' deposit accounts. General direction is received from the Supervisor, Fraud Detection.
Responsibilities
Do you see yourself doing this?
- Review customer accounts for the prevention and detection of possible fraud.
- Responsible for more involved research and analysis of account activity to assess levels of risk and fraud.
- May perform back office functions related to research and resolution of fraudulent activity and service support.
- Assess the level of risk and make decisions which directly impact the customer experience and risk to Alliant Credit Union.
- Responsible for utilizing case management system or processes to manage individual case load, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.
- Provide phone support to branches, call center and members on fraud matters.
- Assist with updating departmental procedures.
- Other duties necessary to achieve the goals of the department and the credit union.
Qualifications
What makes you a great fit?
You'll be a great fit if in addition to the completion of a High school diploma or equivalent required, Bachelor's degree preferred, and you have:
- Minimum two-year experience in fraud; or three years combination of experience and education
- Good knowledge of regulations relating to fraudulent activities and schemes
- Previous financial institution or credit union experience preferred
- Ability to think critically and use good, sound judgment in decision making
- Ability to multi-task and proven track record of working independently
- Ability to adapt quickly to changes in the environment
When you're happy, we're happy!
As a thank you for joining our team, you'll benefit from:
- Competitive medical, dental, and free vision benefits
- Competitive compensation plan
- Contributions towards gym memberships
- Generous PTO and banking holidays off
Still not convinced?
We're on the list of 100 Best Medium Companies to work for, check it out here . For more details you can also visit our Glassdoor and LinkedIn profiles.