You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

From building next-generation apps and microservices in Kotlin to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.

Focus:

Contributes to the deployment, maintenance, design, troubleshooting, debugging, evaluating and documenting hardware and operating systems in support of database deployments.

Organizational Context:

Entry-level hire, member of a infrastructure team reporting to a Senior Engineer, Engineering Director or Director Product Delivery & Integration.

How will you make an impact in this role?

• Entry level ability in operating system deployments and troubleshooting
• Demonstrate increased self-reliance to achieve team goals
• Participate in deployments, enhancing infrastructure tools, troubleshooting and break/ fix of infrastructure
• Work with vendors and application teams on root cause analysis
• Debug basic software components and identify code defects for remediation
• Enable the deployment, support, and monitoring of software across test, integration, and production environments
• Automate deployments in test or production environments
• Provide on call support

Range of Impact/Influence:

• Accountable for team completing work you're leading and work you are doing as agreed upon
• Accountable to team for delivery of quality work

Our Infrastructure Engineers not only understand how technology works, but how that technology intersects with the applications and people who count on it every day. So if you're interested in a career in infrastructure deploying and maintaining the systems that allow software to run, look no further.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19.

Up to 4 years of infrastructure or software development experience in a professional environment and/or comparable experience such as:

• Familiar with operating system commands, installations of packages and basic troubleshooting
• Ability to use logic to determine root cause of issues
• Understand basics of the operating systems and how they communicate with other systems
• Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred

High Performance Behaviors:

• Keeps up to date on current infrastructure and tools in the industry
• Ability to engage with other teams or external vendors to enhance deployments
• Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts

Knowledge/Skills:

• RedHat or similar operating systems basic functions and commands
• Cursory understanding of network
• Ability to install and troubleshoot software

Technology Skills You'll Use Every Day:

• RedHat Linux
• Virtualization software
• Debug and log mining
• Database system software
• Technical Acuity

Game Changers:

• Flexibility
• Collaboration & Partnership
• Continuous Improvement

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.