End User Risk Lead Analyst at Citi (Dallas, TX)

| Dallas-Fort Worth, TX
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The COB & CM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:
  • The COB & CM Lead Analyst develops and manages security and or COB solutions for multiple functional areas.
  • Subject matter expert in at least one security and/or COB technology or policy discipline.
  • Defines, implements, and applies area wide security and or COB policies and standards by leveraging knowledge of globally accepted information security and or COB principles. Identifies and utilizes a global risk management model.
  • Manage all related COB deliverables such as : Business Impact Analysis, Business Recovery Plans, Crisis Management plans, Table Top Exercises.
  • Filter and disseminate updates from Citi's Office of Emergency Management (OEM) and / or Cyber Fusion Center to respective COB entity BRC and provide guidance on crisis planning/ actions as needed.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 6-10 years experience with Third Party oversight, risk and/or relationship management.
  • Demonstrated Risk Management exposure/understanding
  • Experience with KRI Key Risk Indicators, Issue Management, SOX
  • 5-8 years Project Management experience in financial services, control compliance or legal disciplines
  • 5-8 Years in supporting a variety of technology sector(s) Infrastructure or End User Services (Messaging & Archiving, Backbone, Mobility, SCCM, Conferencing, Virtual and Physical computing, Networking, Servers, Software Distribution, Provisioning)
  • Excellent project management and organizational skills.
  • Outstanding relationship building and relationship management skills
  • Consistently demonstrate clear and concise written and verbal communication skills
  • Advance skills in MS Excel formulas and PowerPoint with strong experience in creating Executive Summary Presentations
  • Strong drive and work ethic, Self-motivated and detail oriented
  • Seeks out answers and thinks outside the box
  • Familiarity with the emerging regulatory environment as it relates to Third Party risk management.


Education:
  • Bachelor's/University degree, Master's degree preferred
  • Design and continuously enhance the control environment in Citi Technology Enterprise to ensure all key processes are covered, key risks identified, and corresponding controls are designed, operated and measured through KRI risk indicators.
  • Identify gaps in performance and associated risks, recommend corrective actions and partner with stakeholders and management to develop Corrective Action Plans (CAPs).
  • Have an end-to-end understanding of processes where CTI/CIS operates key controls, especially for hand-offs.
  • Support internal audits in assigned technology platforms, support eternal and regulatory audits upon request.
  • Perform controls assurance, gap analyses and verifies processes are adhered to and controls are being executed effectively. Support the risk assessment program including governance, oversight and reporting of Risk & Controls Self-Assessment (RCSA), and Management Control Assessments (MCA, QRA, ARA). Support Risk and Controls in governance and processes around laws and regulations including Cross-border, Data Privacy and SOX programs.
  • Enhance and develop process and solutions to improve efficiency and quality of delivery while strengthening the control foundation that supports the client's requirements. Identifies opportunities to streamline or eliminate current processes / Metrics that have limited value.
  • Develops and manages security and or COB solutions for multiple functional areas.
  • Defines, implements, and applies area wide security and or COB policies and standards by leveraging knowledge of globally accepted information security and or COB principles. Identifies and utilizes a global risk management model.
  • Participate in an advance and wide array of business initiatives, as well as ensure the seamless functioning of the CoB organization.
  • Form trusting relationships with End User Services and Front Line Operations members and influence across Citi's various Sectors and Regions.
  • Contribute to program oversight of the CoB tactical and strategic deliverables ensuring quality, efficiency and accuracy.
  • Support a wide range of activities at the direction of the Risk Management and Governance Head.
  • Collaborate, plan and organize with and through people to gather information from across the organization and external committees to report and make business recommendations.
  • Facilitates a process to ensure that business continuity plans are viable, executable, implemented and tested.
  • Promotes Risk Management awareness and education.
  • Provide thought leadership in continually reviewing process and identifying improvements
  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Governance and oversight may include (not limited to) technology operational risk, risk for example.
  • Establishes and maintains a robust control environment and culture within the Citi businesses worldwide.
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements.
  • Assists in assessing current status of all regulation related controls
  • Recommends control enhancements as needed
  • Identifies best practices to be shared with global Citi businesses
  • Develops and maintains tracking metrics for management reporting and escalation
  • Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal.
  • Develops a broad and detailed understanding of the organization's landscape, culture and technology.
  • Understands the various businesses and the applicable regulations which govern
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

Time Type :

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 916 open jobs at Citi, click here.
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