Dynamics CRM Technical Analyst at Magellan Health

| Phoenix – Mesa – Scottsdale, AZ
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Preferred Education:
  • Minimum Bachelor's Degree in Information Technology or related field
  • Minimum 3 years' experience with Microsoft CRM 2016/Dynamics 365
  • Healthcare experience preferred
  • Microsoft Dynamics 365 certification(s) preferred, but not necessary


Responsible for leading and facilitating the analytics, decision support, and research functions of the assigned department.
  • Creates, analyzes, and distributes monthly, quarterly and annual reports and analyses for required reporting activities. Extracts, prepares, analyzes, validates and presents data for standard and ad hoc reporting.
  • Interprets, analyzes, and makes recommendations regarding data accuracy and data collection needs and processes. Develops and implements plans, and proactively seeks ways to enhance overall unit reporting needs and abilities.
  • Facilitates reporting efforts, by utilizing SQL or other related data query tools, in order to generate reports or retrieve data from the company's data warehouse and other distributed databases.
  • Coordinates application enhancements and edits to promote data quality with the IT department.
  • Mentors peers and co-workers as appropriate.
  • Plays a lead role in prioritizing and coordinating projects and report development efforts.
  • Provides direction and coordination for the tracking and analyses of audit findings and report generation.


Other Job Requirements

Responsibilities
7 or more years of experience performing statistical analysis and the use of statistical packages required.
May consider an additional 3-4 years of relevant experience in lieu of Bachelor's degree.
Statistics, research, information systems or health services related field, such as Public Health, Health Science, Psychology, with reporting and analytical emphasis, research evaluation and/or experimental design.
Strong writing, verbal communication and presentation skills essential.
Strong leadership, process improvement, time management, and project management skills.
Must be able to manage multiple tasks.
Must be able to provide accurate estimates of work effort and deliver results within a committed time frame.
Must be able to work independently and with minimal supervision.
Requires strong expertise in MS Excel and relational database such as MS Access and other database management (MS SQL) and reporting tools. Ability to use reporting software such as Actuate, Cognos, Crystal reports, SAS, or other.
Ability to query the company's data warehouse and/or department systems in response to data requests.

General Job Information

Title
Dynamics CRM Technical Analyst

Grade
26

Work Experience - Required
Analytics/Informatics

Work Experience - Preferred

Managed Healthcare

Education - Required
Bachelors, Bachelors - Business Administration, Bachelors - Computer and Information Science, Bachelors - Information Technology, Bachelors - Mathematics

Education - Preferred
Masters

License and Certifications - Required

License and Certifications - Preferred

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
More Information on Magellan Health
Magellan Health operates in the Healthtech industry. The company is located in Phoenix, AZ and Maryland Heights, MO. Magellan Health was founded in 2022. It has 5717 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 36 open jobs at Magellan Health, click here.
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