Director, Live Ops Analytics

| Peninsula
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.


We love storytelling, it inspires and drives everything we do. This organization has defined gaming for generations. Our collective of studios and teams span the globe – and together – advance gaming and the positive impact it has on people’s lives.

PlayStation Studios is the fabric that binds us together, with the boldness and spirit to explore, the passion to invent and reinvent, and the confidence to let imagination lead the way.

Director, Live Ops Analytics 

Location:
This role can be based in San Mateo, CA or in our London, UK office.  (remote considered) 

Department overview:

In Game Analytics, we work with some of the best game studios in the world -- responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including Uncharted, The Last of Us, Horizon, God of War, and Gran Turismo.
We provide end-to-end analytics services for PlayStation Studios and use data to help them make their amazing games even better. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games.

What you’ll be doing:

  • Plan and implement the Game Analytics team’s strategy to support all PlayStation Studios Live Ops titles
  • Collaborate with the dev teams, community management, marketing, and other stakeholders to understand their analytics needs
  • Identify ways for the Game Analytics team to adapt to a Live Ops model to ensure stakeholder needs are met
  • Work with your fellow Game Analytics team members to deliver high-quality actionable reporting that fits with the organisation’s Live Ops needs
  • Analyse, report, and continuously aim to improve game engagement metrics against targets
  • Benchmark and analyse Live Ops best practices in the industry

What we are looking for:

  • 4+ years of experience in the games industry
  • Previous experience working on a Live Ops team for a AAA console or PC title
  • Previous experience in leveraging analytics as part of a Live Ops team
  • Effective communication and interpersonal skills
  • Comfortable and effective in cross-functional and cross-organizational communication and collaboration
  • Experience with Looker, Tableau or similar


#LI-LD1


Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS

This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

A. Identification and contact information

    1. Direct identifiers such as your first and last name.
    2. Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
    3. Contact information such as your email address, mailing address, telephone number.

B. Other information about you or that can be associated with you such as:

  1. Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
  2. Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
  3. Non-public education information, including information about your education records, such as grades and transcripts.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView PlayStation's full profileFind similar jobs