At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Role
Cloudflare is looking for our second Director of Data Center Engineering. This leader will be focused on Cloudflare’s critical and FedRAMP. In pursuit of its goal to “help build a better Internet,” Cloudflare operates one of the world’s largest and most important cloud networks. Spanning more than 230 cities across the globe, Cloudflare’s network is a key strategic asset and supports all customers & products. The Datacenter Engineering team is charged with building, maintaining, and connecting the network.
In this role, you will co-lead and continue to build an existing, globally-distributed team of engineers and technical project managers that operate 24/7/365 . This role, reporting to the SVP of Global Infrastructure, is focused on our most critical data centers, and will work closely with all senior members of the Infrastructure and Engineering teams. As an experienced engineering leader, you will set strategy, establish priorities, hire, and mentor a group of top technical talent, and implement systems and processes to develop a world-class global technical operations team.
We are looking for an enthusiastic and hands-on leader who can rapidly learn, adapt, and apply previous learnings to enable rapid and sustainable growth. As Director, you will be expected to solve hard problems under pressure, provide clear direction, and grow and mentor your team to ensure an energized, motivating work environment.
Examples of desirable skills, knowledge and experience
- 10+ years experience managing a global datacenter operations team, preferably at a hyperscale or cloud company.
- Experience managing engineers and engineering managers.
- Exceptional at attracting, hiring, coaching and retaining experienced operations talent globally.
- A positive “get it done” attitude and the ability to effectively prioritize and advance a large number of projects simultaneously.
- Proven ability to create and implement complex, cross-organization programs to drive efficient, innovative operations and contain expenses.
- Experience in being a trusted and respected leader with a reputation for fairness, dependability and adherence to high ethical standards.
- Defining, tracking and reporting on key performance indicators to determine support effectiveness and efficiency.
- Collaborate with engineering, network, and commercial teams to drive projects forward and solve complex technical problems cross-functionally.
- Excellent communication skills, including issue tracking, triaging and crisis management.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
18.104.22.168: We released 22.214.171.124 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.