Purpose of Job

About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager.

Candidates are expected to live a commutable distance from of one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Colorado Springs, CO or Charlotte, NC. Remote opportunity not available.

Leads a team of Business Strategy Analysts who use quantitative and qualitative analytics to provide thought leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key partners in the business unit to effectively manage, influence, and impact line of business strategy.

Job Requirements

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Responsible for developing and implementing the analytic direction for the business unit to enable proactive and sustained information-based learning on industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends.
• Leads discussions with various key partners to provide input into strategy development based on learning from analyses and strategy management work.
• Supervises efforts to identify key business assumptions and hypotheses around line of business strategy, and the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
• Partners with key teams to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels and Member Experience.
• Applies expert analytical difficulty and industry standard processes to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes and to evaluate risks to strategic goals.
• Effectively communicates the significance of the strategic insights to senior leaders and key collaborators, and influences and drives strategic agreement through insightfulness, interpersonal, and negotiation skills.
• Builds and is responsible for a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Minimum Qualifications:

• Bachelor's Degree in Business, Science, Finance, Economics, or related subject area; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in data/analytics or strategy consulting (i.e. industry trends, market analysis and strategic direction), OR Advanced Degree in Business, Science, Finance, Economics with 6 years of experience in data/analytics and strategy consulting.
• 3 years of direct team lead or management experience.
• Extensive experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights.
• Expert analytical skills with experience using hypotheses-driven problem solving.
• Demonstrated experience influencing business decisions and improve business results.
• Extensive experience leading and performing sophisticated data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python).
• Demonstrated experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics.

Preferred Qualifications:

• 4-6 years of proven experience identifying process improvement opportunities
• Professional experience identifying and reporting operational process risks
• Familiar generating RE data and reporting strategies
• Experienced in information governance pertaining to data and reports ownership, certification, and management
• Knowledge of mortgage and home equity products

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $135,200 - $243,500.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.