Director, Analytics at Acrisure Innovation (Boston, MA)

| Boston, MA | Hybrid
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Austin,TX or Boston, MA (Hybrid role in-office)

Who We Are

At Acrisure Innovation, we are digitally transforming traditional insurance and financial services distribution by building innovative software and AI solutions.

We operate at the intersection of world-class talent and seasoned industry expertise. We aren’t afraid to challenge conventional wisdom for the benefit of our customers, nor do we think we have all the answers. Our culture values first principles thinking, humility, acting boldly, and fresh perspectives that help us see what others cannot see to transform the industry. We’d like your help.

The Opportunity

Acrisure Innovation is seeking a Sr. Director, Analytics to join our growing team. The Sr. Director of Analytics will be an integral lead in building our Digital Data & Analytics practice.  This role is tasked with solving our most critical and difficult problems with advanced analytics, provide actionable insights that drive strategies and business outcomes.

What You’ll Do

  • Drive analytics vision and foster visibility with development of analytics roadmap including timing, deliverables, & KPI’s
  • Build dashboards and monitoring tools to manage the digital business; from lead flow through conversion and servicing metrics as well as data from finance and accounting to help guide the digital business strategy of the organization.
  • Demonstrate masterful storytelling: mining and synthesizing varied sets of data, displaying data visually and creatively, developing powerful presentations with concise, impactful narratives and timely, actionable learnings tied to business objectives
  • Create a streamlined pipeline to data access working closely with Data team; ensure aspects of first party data use and joins to third party data are understood and optimized
  • Liaise directly with senior and c-level executives to translate business insights
  • to non-technical and technical stakeholders alike
  • Create operational consistency and cohesion across analytical workstreams,data sources and departments to help facilitate decision making and alignment.
  • Standardize methodological approaches to analytics across tools, dashboards/outputs, products, vendors, and data sources and systems
  • Drive innovation with a proactive approach to analytics gathering requirements and assessing needs and gaps across functions and departments; identify, research, and adopt new analytics capabilities and practices
  • Assess opportunities for automation of repeatable analytics workstreams considering when analytics as product vs. analytics as service models fit use cases and users
  • Actively contribute to advancement of analytic capabilities through thought leadership; seek to share knowledge and expertise with other colleagues and making use of knowledge sharing platforms

Who You Are

A healthy mixture of data enthusiast and business advisor. You come from a data engineering, analytics, BI / Reporting, data warehousing, or ETL background, but your current focus is on cloud data and analytics solutions and leading teams to implement them.

A concise and effective communicator. You can distill complex analysis and concepts into concise takeaways and communicate effectively across all levels and functions.

Deeply Analytical, with strong data knowledge. You are adept at decomposing and solving real world business problems. You are comfortable with data and ambiguity, and able to independently delve into the details (advanced knowledge of SQL is a strong plus).

A relationship-builder. Able to build trust quickly with internal stakeholders and customers with a high degree of empathy and a team-first collaborative attitude.

Capable of driving success in any condition. You act like an owner and are independently capable of seeking information in an unstructured environment, solving conceptual problems, corralling resources, and delivering results in challenging situations.

A many-model thinker. You are an expert at developing and employing structured thought processes and frameworks to solve problems and are low friction in your ability to shift from one framework to the next.

An expert at multi-tasking and prioritization. You enjoy balancing numerous different priorities and demands.

Preferred Experience

  • Familiarity with advanced analytic research techniques and tools, digital engagement and understanding.
  • Expertise in a wide range of both qualitative and quantitative research methods, including, but not limited to: Consumer Segmentation, Consumer Journey
  • Mapping, Innovation Insights and Consumer Insights
  • Advanced skills in SQL, proficient in a scripting language (Python)
  • Big Query experience a plus
  • Advanced skills in Data Visualization tools needed (Tableau)
  • Proficiency collaborating with teams of data engineers and analysts on large-scale projects
  • Analytical approach to problem-solving; ability to use technology to solve business problems
  • Excellent board-room presentation skills and senior stakeholder management
  • Leading edge market research tools and methodologies (behavior science, social listening, transactional and panel data, etc.) is a plus
  • Passionate about learning new technologies
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • KubernetesFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • PyTorchFrameworks
    • FlaskFrameworks
    • scikit learnFrameworks
    • PandasFrameworks
    • KubernetesFrameworks
    • MavenFrameworks
    • JenkinsFrameworks
    • ApacheBeamFrameworks
    • KubeflowFrameworks
    • DataflowFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • BigTableDatabases
    • BigQueryDatabases
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • MetabaseAnalytics
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Acrisure Innovation

What are some social events your company does?

We have weekly lunches at the office, which is a great way to bring the team together, as well as doing a Thursday trivia happy hour that is a mix of remote and in office participants. We’ve recently started holding quarterly onsites that have included a scavenger hunt around the city, a bbq and brewery tour, and having fun happy hours downtown.


Employee Engagement Manager

How do you collaborate with other teams in the company?

Every team here builds on the same platform and works on facets of the same product, so there is constant communication between teams. A few great examples of this are frequent design reviews, where engineers across teams talk through new services, and biweekly demos, where teams get to show off what they have been working on lately.


Software Engineer

How has your career grown since starting at the company?

Acrisure Innovation has allowed me to grow tremendously. I've had a lot of opportunities to develop skills in different areas, as I've worked with the Analytics and AI teams at Acrisure Innovation as well as the Digital Transformation and Marketing teams, I've been able to apply my data science skills to drive solutions across several areas.

Mark Schneider

Senior Data Scientist

How do you empower your team to be more creative?

As a leader, the job is to provide as much clarity as possible in what successful outcomes look like and create the space for your team to iterate their way to the destination. It's important to focus your energy on creating the conditions for creative solutions to emerge from the very people who are closest to the innovation process.


Chief Product Officer

What makes someone successful on your team?

To be a successful engineer on the team, one needs to be obsessed with delivering both quality and business impact in a collaborative environment. We look for individuals that are humble and eager to learn irrespective of experience.


Sr. Director, Engineering

What are Acrisure Innovation Perks + Benefits

Volunteer in local community
Acrisure participates in local volunteer activities such as Coats for Kids Austin.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Highly diverse management team
Hiring practices that promote diversity
We were a start-up sponsor at the Grace Hopper Celebration in 2020 and plan on continuing our support in future years.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acrisure's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually.
Disability insurance
Acrisure's disability insurance benefit is 60% of an employee's annual salary up to a $5,000 maximum monthly payout. Employees also have the option to purchase extra coverage.
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Calm App for all employees
Financial & Retirement
Acrisure's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Acrisure's 401(k) retirement plan matches 100% of an employee's contributions up to 3% of their annual salary, with immediate vesting for matched contributions.
Performance bonus
Acrisure offers a competitive bonus plan to recognize employees for their hard work.
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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