Director Analyst, Identity and Access Management Expert (Flexible Remote NA Location)

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Director Analyst, Identity and Access Management Expert

What makes Gartner Research a GREAT fit for you?
  • You are a team player who values expert insights, bold ideas and intellectual courage.
  • You are always learning and looking to discover what's next in security technology management.
  • You pursue personal excellence through team collaboration and consensus.


As a Gartner analyst, you'll not only help clients solve complex challenges and deliver on key initiatives, you'll grow your career and the scope of your impact across industries. We work hard, and we reward success with exceptional opportunity.

About this role:

This role creates thought leading Identity and Access Management advice, delivered to our research and advisory clients through published research, conversations (client inquiry), stage presentations, teleconferences, and client meetings. It is important that you have a vision for how Identity and Access Management will evolve in the digital enterprise.

We look for experience in deployment and operational management of Identity and Access Management technologies such as Authentication and Consumer IAM, as well as general knowledge of IAM marketplaces and solutions.

What you'll do:

As a Gartner analyst you will meet with clients every day: on the phone, in a videoconference, from the stage at a Gartner event or face-to-face during a sales support visit. In every client interaction analysts help clients solve difficult security issues. You will:
  • Conduct research and analysis in specific areas of Identity and Access Management technologies and services
  • Provide guidance to clients that are selecting, deploying, and operating Identity and Access Management technologies and services in both corporate and cloud environments.
  • Work collaboratively as part of a globally distributed team of analysts.
  • Deliver high quality actionable advice through a variety of media.
  • Write clear, actionable, advisory research documents.
  • Predict how IAM markets are developing in order to help clients in their selection process and assist vendors in market positioning.
  • Remain ahead of the curve on developments and issues within your coverage areas as well as adjacent areas.
  • Respond to client questions, create materials for clients and deliver in person, via teleconference, video conference or webinar and event presentations
  • Maintain the Gartner's industry leadership reputation by responding to press inquiries


What you'll need:

Gartner analysts are correctly viewed as THE experts. This means you need to know your markets, vendors, trends, management practices, etc. and be able to see the forest and the trees. Most Gartner analysts have many years of experience and enjoy solving puzzles.

Specific coverage areas for the IAM Director Analyst include (but are not limited to) planning, development, deployment, operations, products and services, and trends as a primary analyst in the following coverage areas:
  • Authentication - includes strong/multi-factor authentication techniques and mechanisms, analytics-based authentication, and continuous adaptive authentication.
  • Customer identity and access management (CIAM) - IAM tools used for managing customers that prioritize user interface, high scalability and privacy, and must bring together a consistent view of the customer across channels and products.
  • Identity Wallets/Decentralized Identity (DCI)/Bring Your Own Identity (BYOI)


The analyst should also have subject matter expertise in at least two of the following areas:
  • Machine Identity Management, certificate-based identity/PKI, secrets management
  • IAM developer focus/DevOps-focused IAM (developer workflows, policy, etc.)
  • IAM for and with Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings (AWS, Azure, GCP, Salesforce, etc.).
  • Access management (AM): software and cloud-based services that use access control engines to provide centralized authentication, single sign-on (SSO), session management and authorization enforcement for target applications in multiple use cases.
  • Privileged Access Management (PAM) - tools and techniques for managing and monitoring privileged accounts and access.


In addition, the analyst should have expertise in or general familiarity with the following topics:
  • Best practices for general IAM technology selection, procurement, and implementation and for IAM operations and governance
  • IAM consulting, system integration, and managed/hosted services, including writing and responding to RFPs and Proposals (product and service).
  • IAM program management and governance, including vision and strategic planning; talent management; developing policies; controls and operational process; program maturity assessment
  • Identity Governance and Administration tools: knowledge of the product market, best practices for requirements definitions and technology selection, and best practices for deployment and governance


Also, the following general skills and experience are required:
  • Demonstrated analytical skills, including the ability to apply conceptual models, and to recognize patterns while drawing and defending conclusions.
  • Articulate and succinct communication skills. Experience in speaking engagements is an advantage.
  • Minimum of 10 years of experience in a research or technology related role.
  • Bachelor's or equivalent experience
  • Ability to conduct occasional travel (approximately 6-12 trips per year), regionally and globally


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Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected]

Job Requisition ID:69693

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More Information on Gartner
Gartner operates in the Consulting industry. The company is located in Stamford, CT, Arlington, VA, Fort Myers, FL and Irving, TX. Gartner was founded in 1979. It has 17843 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 242 open jobs at Gartner, click here.
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