Digital Transformation Business Process Design Analyst (Raleigh, NC)

| Raleigh-Durham, NC
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Why Work at Lenovo
Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.
And we go big. No, not big-huge.
We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions-not just the select few-experience our version of a smarter future.
The one thing that's missing? Well... you...
Description and Requirements
This position is a hybrid opportunity which requires work from office in Raleigh, NC as well as work from home. Currently we are considering candidates who live in the Raleigh, NC area or are self relocating to the area soon.
This position is not eligible for Lenovo immigration sponsorship.
Our DT Business Design Analyst will help lead a small group in a very large, Global organization driving Lenovo's Infrastructure Services Group's offering strategy into execution and planning deliverables to transform business processes. The successful candidate will be a self-motivated expert business analyst with a demonstrated ability to display business transformation experience in enterprise-level hardware, software and services solutions, technology PLM and ERP systems, and cloud-based solutions, using typical Office-based tools to communicate. This is a global position and will primarily focus on business process improvements for the Lenovo Infrastructure Solutions Group offerings scope while also working with other dependent areas to ensure a full end-to-end solution for Lenovo's different customer segments and various geographies and regions.
Demonstrated willingness to lead mapping business requirements translating pain points to IT/Organizational Process changes, system testing, end user training, and Organizational Change Management impact assessment is required. Experience in application release processes of Agile methodologies is a plus, as is familiarity with industry best-practice fulfillment solutions. Excellent communication skills, strong leadership skills, good organizational skills, and strong project management skills are also expected for this Global position. Perhaps most important, the successful hire will be willing to learn by doing, taking risks to acquire skills in areas where there are no industry standards, and business invention is at a premium. They must be willing to drive results and own closure in multiple simultaneous projects.
What You'll Do:
  • Lead the business team with data driven insights combining market and internal sales trends
  • Define and measure KPIs and recommend improvements to grow the business
  • Research and apply multidisciplinary techniques, findings and approaches to solutions driving the business' understanding of its market, its internal operations, and its opportunities
  • Devise data models to provide predictive and prescriptive insights to the business
  • Exhibit strong understanding of data driven methodologies for bringing efficiency in customer journey
  • Narrate compelling stories and present the insights / findings developed
  • Liaise internally within the team to complete analytics, reporting, and implementation of data / analytics-driven changes
  • Drive adoption of analytical tools and a data driven culture within technology business units
  • Apply strong knowledge of business processes to identify business issues and opportunities
  • Manage and oversee the design and development of customized reports, utilizing technical resources, and other tools

Basic Qualifications:
  • 5+ years of experience in positions requiring initiative, self-management and risk-taking.
  • Minimum degree required: Bachelor's from an accredited college or university
  • Location will be in Morrisville, NC. However, the job requirement to work with business teams worldwide and hence flexibility is required to work in different time zones.

Preferred Qualifications:
  • Masters degree from an accredited university or equivalent experience
  • Possess or demonstrate quick ability to learn knowledge of ISG product structure

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo's US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo's accommodation process.
* Morrisville - North Carolina - United States of America
More Information on Lenovo
Lenovo operates in the Hardware industry. The company is located in Bellevue, WA, Santa Clara, CA, Davie, FL, Morrisville, NC, Whitsett, NC, Chicago, IL, Fort Wayne, IN and Carmel, IN. Lenovo was founded in 1984. It has 40921 total employees. To see all 262 open jobs at Lenovo, click here.
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