Decision Science Analyst Lead at USAA (San Antonio, TX)

| San Antonio, TX
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Purpose of Job

About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Summary Community: Data & Analytics

Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating, and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

We are looking for a highly skilled Decision Science Analyst Lead who can work hybrid from any of USAA's regional offices or even work 100% remote.

Job Requirements

Job Duties
  • Identifies and handles existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Leverages expert business, analytical and technical knowledge to lead discussions with multi-functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
  • Applies advanced analytical techniques to solve business problems that are typically large scale with significant impact to current and/or future business strategy.
  • Organizes and is responsible for the development of requirements/resources vital to meet established objectives
  • Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make recommendations to answer the business objective and drive the appropriate change.
  • Translates recommendation into communication materials to effectively present to all levels of management.
  • Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
  • Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
  • Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
  • Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
  • Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
  • Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy.
  • Provides subject matter expertise in operationalizing recommendations.
  • Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge.
  • Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).).
  • Innovates to create new and emerging data sets, and incorporation (data wrangling, data munging) into new insights


Minimum Experience
  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline is required; OR 4 additional years (12 Total) of related statistics, mathematics or quantitative analytics or related experience may be substituted in lieu of degree.
  • 8 years of data & analytics experience; OR 6 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8 years combined experience; OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 6 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
  • 3 years of direct and/or indirect management experience.
  • Demonstrates expert skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
  • Expert knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.


Preferred Experience
  • Expert knowledge and experience working with ArcGIS.
  • Strong problem-solving, critical thinking, and analytical skills.
  • Ability to work on multiple projects, manage competing priorities and prioritize workflow.
  • Experience with emerging analytical techniques and ability to learn new techniques quickly.
  • Experience managing internal metrics, data, and business intelligence strategies.
  • Experience designing business experiments to support a test and learn methodology.
  • Demonstrated ability to share data driven insights and influence business decisions/results.
  • Experience working with R, SAS, SQL, Python, Aginity, Tableau, or other analysis software.
  • Strong relationship management and negotiation skills; ability to influence senior leadership and drive business results.
  • P&C Claims and CAT experience.


Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.
More Information on USAA
USAA operates in the Insurance industry. The company is located in Phoenix, AZ, Colorado Springs, CO, Plano, TX, San Antonio, TX, Austin, TX, Tampa, FL, Tampa, FL and Chesapeake, VA. USAA was founded in 2022. It has 35000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Mental Health Benefits. To see all 92 open jobs at USAA, click here.
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