Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Data Support Engineer II

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Our Opportunity:


Chewy is looking for a Data Support Engineer II to join our IT Data Engineering Team. The ideal candidate will be a well rounded technologist with a passion for building and supporting innovative business solutions with big data technologies. Experience delivering big data solutions – from system setup to development to business solution delivery – is critical. Programming experience is also paramount. Big data technologies are constantly evolving. The Data Operations Engineer should be keeping up with the latest developments and should be able to connect technical capability with business need.

 

What you'll do:

  • Create a great end-to-end experience for data users, vendors, and customers
  • Understand user pain points and develop a strategy for resolution
  • Create and maintain internal documentation and runbooks for other support engineers to follow
  • Engage in user support channels for questions and issues raised by data users
  • Conduct office hours to help resolve issues
  • Handle and coordinate maintenances and upgrades for data platforms and other integrated systems
  • Provide technical support through investigation, analysis, working with source systems and users
  • Communicate technical feature requests
  • Be the point of contact and SME for our offshore data operations team
  • Implement data quality test cases and monitoring techniques
  • Participate in technical decisions and collaborate with talented peers
  • Review code, implementations and give meaningful feedback that helps others build better solutions


What you'll need:


  • SQL expertise and the ability to work with different database types. Vertica, Snowflake, Postgres, SQL Server, and/or others as required
  • 5+ years of experience with detailed knowledge of data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools
  • Experience using cloud services (AWS or Azure) using AWS S3, EC2, ECS, Kinesis, DynamoDB, Lambda, etc or equivalent services
  • 5+ years of experience integrating data between operational databases using data integration tools like Informatica, CloverDX, Datastage, Talend, Pentaho Data Integrator, SSIS, Spark, Flink or similar
  • Expert-level knowledge of data integration and familiarity with common data integration challenges like converting data types, handling errors, and translating between different technology stacks
  • Exceptional written and verbal communication
  •  5+ years of hands-on experience developing and supporting scalable, high performing and fault-tolerant applications for large enterprises
  • 5+ years of experience writing software in any of the following programming languages (Python or Java)
  • Able to work in a fast-paced environment and be comfortable being accountable for work products
  • Hands-on experience delivering high-performance distributed systems in public cloud environments
  • Experience performing analytics to solve complex business problems
  • Ability to identify issues, impact assessment and work with appropriate teams on implementing solutions
  • BS in Computer Science, Mathematics, Engineering, or Information Technology


Bonus:


  • Experience with business intelligence platforms (e.g. Tableau, etc.)
  • Background in e-commerce
  • Java or Scala experience is a plus
  • ServiceNow experience is a plus
  • Experience with statistical methods and data science

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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