Data Services Engineer

| Indianapolis, IN | Remote
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Ask Yourself

  • Are you a passionate and curious go-getter that wants the opportunity to make an impact in a high-growth and fast-paced SaaS company?
  • Are you excited about helping nonprofits reach, engage and retain the donors they depend on to achieve their vision for a better world? 
  • Does your company have a philanthropic mascot (Blossom the Orangutan) that oversees their Industry leading customer retention rate and stellar NPS scores? 

If you answered yes to those first few questions then you may be just what we are looking for in our next Data Services Engineer.


The Company

  • Through acquisition, Kindful and Bloomerang have joined forces in supporting tens of thousands of non profit professionals globally. Our stand-out team of 300+ employees believes in the value of life with a mission, and they take great pleasure in helping passionate charities make smart decisions that help them reach out, grow, and thrive through easy-to-use software. Together, we’ve created the highest-rated fundraising/donor CRM platform on the market and we are excited for the opportunity to add people like yourself to our best-in-class culture. 


The Role

  • As an engineer on the Data Services team, you will work closely with other members of the Professional Service department to implement changes and fix errors found in customer databases. You will act as liaison between Professional Services and Development departments to help streamline internal processes and provide an outstanding customer experience.


Duties/Responsibilities

  • Independently resolving routine and some non-routine problems through standard operating procedures
  • Review and revise existing query/code structure to keep up with changes in BLMG
  • Demonstrating the ability to document solutions that solve client problems and to clearly present these solutions
  • Troubleshoot issues found in customer's data and implement necessary changes
  • Act as technical resource for department 


What Does It Take

  • Strong Logic and Troubleshooting Skills
  • Attention to Detail
  • Experience with Database Queries (SQL)
  • Experience with C#
  • Excellent written and verbal communication skills. 
  • Proficient with CSV files and spreadsheets. 
  • Enjoys creative problem solving.
  • Experience working with Bloomerang software preferred


Benefits 

  • Health Insurance: Medical, Vision, Dental, FSA, HSA
  • Paid Parental Leave: For time spent with your little one
  • 401K with Match: To help you save for the future 
  • Wellness: You'll have access to a free subscription to Headspace, a free weekly yoga class taught via Zoom, and a kitchen stocked with snacks and coffee. 
  • Time Away: PTO, Flex Days, Volunteer Days, 13 Paid Holidays 
  • Equipment: We ship everything to your front door


Location 

This is a full-time, permanent position, either fully remote or based in our Indianapolis HQ. We do not offer Visa sponsorship or relocation assistance at this time. 


Registered States

We are currently registered to employ in the following states: Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Michigan, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin


Accommodations 

Applicants with disabilities may contact [email protected] to request accommodation in completing an employment application.


Posting Statement 

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation

Bloomerang does not accept agency resumes or partnerships at this time.

More Information on Bloomerang
Bloomerang operates in the Financial Services industry. The company is located in Indianapolis, IN. Bloomerang was founded in 2012. It has 255 total employees. To see all 7 open jobs at Bloomerang, click here.
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