JPMorgan Chase
Wilmington, NC

Data Scientist - ML/AI Product Analytics - Associate Sr. at JPMorgan Chase (Wilmington, NC)

| Wilmington, NC
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Job Description Would you like to sit in the engine that powers Chase with insights and data science solutions? Would you like to be part of a team that uses data and technology to integrate the human experience and transform how we interact with customers?
JPMorgan Chase needs an inquisitive, passionate leader to drive the transformation of data into insights that identify \"aha!\" moments and enable breakthroughs that materially impact both our customer and business outcomes.
CCB Data & Analytics:
The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers.
The team encompasses a variety of data disciplines, from governance and strategy/partnerships to reporting, data science and machine learning. Together, they ensure impact at the front-line and the customer through Sales and Marketing transformation.
We have a strong partnership with our dedicated Technology partners, who provide us with our cutting-edge data and analytics infrastructure.
Machine Learning & Intelligence Operations (MLIO) Product Group:
Chase is on a mission to deliver a customer-obsessed experience by improving clock speed and providing first class customer interactions. To achieve this mission, it aims tobe an AI fueled organization focused on improving and simplifying the experience of our customers and employees. The MLIO Product Group builds best in class ML and AI solutions for CCB Operations in an Agile environment.
Position Overview:
The Data Scientist - ML/AI Product Analytics role is a unique opportunity for an experienced, well-rounded, and hands-on practitioner in analytics. The team is responsible for providing analytical support to the Machine Learning & Intelligence Operations (MLIO) Product Group, playing a critical role in identifying the most impactful opportunities for ML/AI deployments in operations. The position offers an opportunity to work with big data and apply data science skills to support the development of ML and AI solutions and measure their impact.
Responsibilities:
  • Apply data science best practices, methods and tools for analytical work in the MLIO Garage in order to work on the most impactful opportunities for ML/AI in Operations
  • Develop, plan, and execute analytical work, individually and with the team, working with large-scale datasets and Big Data environments
  • Partner and work closely with product owners and other leads to ensure feasibility and progress of the product delivered by the Garage
  • Work side by side with modelers to ensure the best ML and AI solutions are being delivered to the business
  • Follow Analytics best practices
  • Have a clear view of success metrics, model and implementation feasibility and impact to customer
  • Deliver practical data insights in a compelling manner actionable by our partners
  • Articulate analytical findings in clear and concise deliverables, including presentations, discussions, and visualizations
  • Establish and manage relationships with our internal partners becoming a trusted advisor on business data and analytics techniques, with strong understanding of business drivers and underlying data
  • Adhere to standards of excellence by demonstrating professional expertise, strong work ethic, integrity and professional behavior

Qualifications and Required Skills :
  • 3+ years of hands on industry experience in leveraging data science (including ML) and analytics to solve business problems
  • Bachelor's degree in relevant quantitative field required, advanced degree preferred in analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, other Data Science fields)
  • Intellectually curious and self-driven to understand business domains and their data
  • Expert knowledge in quantitative methods for business, advance data science methods and ML
  • Familiarity with Agile, experience with Agile is a plus
  • Experience in practical data processing working with large scale datasets and Big Data environment, data mining, text mining and information retrieval tasks
  • Experience across broad range of modern data science and analytics tools (e.g., SQL, Hive, Hadoop, Spark, Python, R, Tableau)
  • Proficiency in SQL, Python and R required.
  • Experience using big data and analytics tools in the AWS cloud
  • Ability to work in large and medium sized project teams, as self-directed contributor with a proven track record of being detail orientated, innovative, creative, and strategic
  • Excellent communicator able to convey complex information in an understandable, compelling, and persuasive manner at all levels
  • Financial services background preferred, but not required

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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