Data Scientist, Customer

| Peninsula
Sorry, this job was removed at 2:58 p.m. (CST) on Tuesday, March 22, 2022
Find out who's hiring in San Francisco, CA.
See all Data + Analytics jobs in San Francisco, CA
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Data Scientist, Customer
As a Data Scientist, Customer, at Moveworks, you will be an important member of our Customer Data Science team rolling under Data Science and Engineering (DSE) org and will 

  • Support strategic customers to improve adoption, engagement, and impact of Moveworks Bot.  
  • You will analyze user-behavior data available from different sources and blend it with other related data to present curated insights and make personalized recommendations to each customer.
  • You will draft compelling memos, build custom reports, data visualizations, and present your findings to internal and external senior members. 

We expect you will wear multiple hats on this role: data enthusiast, influencer, effective communicator, product expert, and team player. 

You will collaborate closely with customer success managers, engineers, data scientists, and product managers. 

This is a dynamic role that is rapidly evolving and you are ready to apply your experience and passion to seize the opportunities.

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Using advanced conversational AI built for the enterprise, Moveworks gives employees exactly what they need, from IT support to HR help to policy information. Our platform allows customers like DocuSign, Twitter, Snowflake, Instacart, Coca Cola, and Hearst to move forward on what matters.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why Built In named Moveworks the #1 Best Place to Work in the Bay Area.

What will you do:

  • You will work closely with the customer success team to make strategic customers successful by analyzing user-behavior and make personalized recommendations
  • You will utilize Moveworks data platform to build custom data products for prospective customers and internal teams to impact business decisions and success metrics
  • You will automate the process of analyzing data and visualizing results to achieve scale
  • You will turn custom data solutions into product features and drive continuous improvements in data and business tools/processes
  • You will build scalable data pipelines and clean datasets to support key impact and value metrics
  • You will focus on improving data quality and anomaly detection to increase trust in data

Who you are:

  • You have 5+ years of experience in a Product Analyst or Data Scientist
  • You have expertise in programming skills (e.g. Python, R),  Jupyter Notebooks, data visualization, data modeling, ETL, and the data warehousing concepts; Experience w/ Apache Airflow is a plus.
  • You are enthusiastic about innovating in a fast-paced data science team
  • You are comfortable with ambiguity and able to thrive with minimal oversight and process; a self-directed and a go-getter
  • You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholder and build meaningful relationships
  • You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed
More Information on Moveworks
Moveworks operates in the Artificial Intelligence industry. The company is located in Mountain View, CA. Moveworks was founded in 2016. It has 485 total employees. It offers perks and benefits such as Open door policy, OKR operational model, Team based strategic planning, Open office floor plan, Employee resource groups and Employee-led culture committees. To see all 20 open jobs at Moveworks, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about MoveworksFind similar jobs