Job Description:
Who We Look For

• Bank of America's associates are innovators and problem-solvers. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. The Enterprise Independent testing team within Risk and Finance Technology consists of extremely talented engineers, who develop industry leading financial management platforms that provide solutions to perform Compliance and Process testing globally.
• We are looking for looking for a talented and highly motivated Data Ops L3 support Engineer & Data Virtualization Expert, implementing the architecture, access restrictions, business logic and metadata for end to end set up of Virtualization Layer. The ideal candidate shall be an expert in creating views and tuning queries in our Data Access & virtualization Layer, including queries federated across different database technologies. The candidate will understand the strengths and weaknesses of the various architectures and have experience in implementing the tool from conception to production. Candidate should have strong background in setting up & defining procedures for L3 support team for seamless production executions & issue management.

Role Overview

• Enterprise Risk & Finance Technology's EIT team is looking for motivated new talent to drive the end-to-end automation goal for EIT. This role will-
  • Support the requests from end-users, analyzing and responding to the end user with a solution.
  • Ensure timely resolution for all the Production Support issues irrespective of platform.
  • Maintain logs and documentation to keep track of the requests
  • Formalize SLAs, create processes for Incident Management communication and processes serving as a bridge between the EIT business partners and the data providers
  • Production support including resolution of complex technical issues, provide expertise in partnership with applications team
  • Troubleshoot to root cause during production failures
  • Analyze complex queries and advise resolution
  • Create and maintain database connections with various applications
  • Strategically analyze complex business problems and develop solutions
  • Establish and maintain Service Level Agreements
  • Partner and collaborate with business partners and technology team
  • Proactively respond to group emails
  • Define best practices for issue management & resolution

Required Skills and Experience we are Looking For:

• At least 10-15 years of experience in Data, SQL & ETL
• Experience in migrating large code bases to Git, across several languages, with an understanding of how they integrate with the build systems
• Substantial programming experience: real world use of Python is necessary with an interest in programming languages to maintain, extend and support an in-house graph computation language which is embedded in Python.
• Strong data analysis skills
• Ability to find the root cause of the issue and come up with a solution
• Ability to use business requirements to document clear and concise technical design.
• Hands-on experience in integration development, testing, and deployment experience
• Exposure to Data virtualization, performance tuning, materialized views and advanced SQL
• Exposure in end to end set up of infrastructure, process design and implementation
• Knowledge of API development, management and micro-services
• Contribute to architecture & design discussions, understanding technology components, aware of latest industry standards, tools and best practices
• Excellent communication skills, proficiency in JIRA and having prior experience working with developers and product owners
• Able to independently produce good/presentable documents like architecture/high level design diagrams at a short notice
• Able to work independently and be accountable for project deliverables and timelines
• Ability to work in a fast-paced environment with strict SLAs, multiple high-priority deliverables, initiatives and releases

Desired Skills and Experience we are Looking For:

• Experience with REST interfaces/APIs.
• Analytical skills to perform technical and functional analysis with strong communication skills.

Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay and benefits information
Jersey City pay range:
$90,500 - $175,000 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.