Data Operations Analyst

Job Description

DATA OPS ANALYST - COSTAR REAL ESTATE MANAGER - ATLANTA, GA

OVERVIEW

CoStar Real Estate Manager (CREM) is looking for a Data Operations Analyst to join a highly motivated team that is responsible for the daily operations of CoStar's data environments. The ideal candidate enjoys tackling complex problems and excels at collaborating with customers and internal teams. Will be responsible for solving challenging and time-sensitive production issues focused on CoStar/Customer integrations. Must have an understanding of database environments, ETL and triage tools. Enjoys solving problems and making our customer successful.

RESPONSIBILITIES

• Serves as liaison for customers for professional service and support requests
• Troubleshoot simple and complex integration errors / issues with assistance
• Analyze and maintain integration processes, procedures and requirements
• Developed understanding with database technology with proficiency in dealing with data formats including Microsoft Excel, Access, SQL and other formats
• Coordinate with Client Services Team members to ensure adherence to SLA requirements
• Support all work management and quality control processes
• Demonstrate proficiency in requirements gathering, gaining customer approval, execution, testing and delivery of professional services requests for CoStar Real Estate Manager Customers' integrations with assistance from lead or Manager.
• Work in coordination with Business Relationship Managers to expand customer adoption

BASIC QUALIFICATIONS

• Bachelors Degree - Completed
• Be available for "ON-CALL" support
• Education or experience with SQL Server writing advanced SELECT and UPDATE statements. Can read SQL Procedures/ SQL Server Jobs and get the general idea of function.
• Proficient in requirements gathering, gaining customer approval, execution, testing and delivery of professional services requests for CoStar Real Estate Manager Customers with minor assistance when needed.
• Analytical, technical, and problem-solving skills
• Proficiency in dealing with database technology including MS SQL Server, ETL Tools (SSIS or equivalent), Microsoft Excel, Access, SQL and other formats
• Ability to define problems, collect data, establish facts, and draw valid conclusions to benefit the organization and maintain client satisfaction. Also, must have the ability to see consequences of choices for solutions provided.
• Possess technical understanding of Web-based application environments, be proficient in Microsoft Office Professional
• Proficient with customer management tools, Salesforce / TFS

PREFERRED QUALIFCATIONS AND SKILLS (Nice to haves)

• Proficient in using Costar software
• Proven ability to train and mentor others in this position
• Experience with commercial real estate - knowledge of real estate industry specific business processes

OVERVIEW OF COMPANY:

• Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate.

WHAT'S IN IT FOR YOU:

• Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing