Secureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. www.secureworks.com

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about "what's next." We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Role Responsibilities

The Data Operations Analyst position is an entry-level role within the Secureworks Sales Operations Team. This individual would be a professional staff member, who is detail-oriented, works well in a team environment, is knowledgeable about the core functions of the company, is easily accessible to all levels of staff and management, and is client focused. The Data Operations Analyst is expected to manage multiple tasks and functions with limited supervision.

• Perform daily audits, research, and updates to company information in the sales database (Salesforce.com)
• Complete various daily data support requests from the Sales Organization
• Maintain documentation of assigned processes in the Sales Operations SOP database
• Develop strong cross functional relationships with Sales, Marketing, IT, and Finance to effectively collaborate with business stakeholders

Minimum Requirements

• Working knowledge of Salesforce.com
• Intermediate Microsoft Excel Skills (sorting and filtering large data sets, using formulas, utilizing pivot tables)
• Ability to handle high-volume of support requests
• Ability to take ownership of projects and organized tasks and work without close supervision
• Confident, articulate, and professional speaking and writing abilities

Preferred Skills

• Experience with mass data management tools (Validity DemandTools)
• Functional knowledge of other sales enablement tools (D&B, Zoominfo, Salesloft, LinkedIn Navigator)

Location: US-Atlanta

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Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Secureworks here.