JPMorgan Chase
Hybrid

Data Management Associate - Chief Administrative Office - Chief Data and Analytics Office - Data Quality Team

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Job Description The CAO Chief Data and Analytics Office team is responsible for the overall data strategy and governance across the firms CAO functions, This function supports Global Site Services and Supplier Services, Global Security & Investigations, Global Real Estate, Amenities Services, Global Business & Document Services and CAO Strategic Initiatives. Our team's mission is to help our organization manage our data assets and associated data risks, and find the best solutions to surface insights from our data, in an effort to drive new business insights, enhance analytics, and streamline reporting. In doing so, we look for improvements ranging from establishing quality data repositories to designing cutting edge analytic insights utilizing the latest data visualization and machine learning tools.
The CAO Chief Data and Analytics Office - Data Quality Team is responsible for providing complete, timely and accurate data required by Corporate Functions and Lines of Business while driving data quality advancement via controls implementation, data health assessments and adherence to the Firmwide Data Risk Policy, Standards and processes.
The CAO Data Quality Team is looking for a candidate who will be part of a high performing team of data management professionals to support our expanding book of work related to firmwide and CAO driven data management and governance initiatives. The ideal candidate should be well organized, detail oriented and be able to demonstrate critical thinking skills (e.g. Analytical, Communication, and Creative Problem Solving). The Data Quality Associate will work alongside the CAO Data Quality Lead on a variety of Data Governance, Data Management and Data Analytics related activities. The individual will be expected to play an active contributor role on projects as well as be responsible for managing specific projects.
Key Responsibilities

  • Partner with senior stakeholders and CAO CDO leadership team to support the delivery of the following data capabilities to support our book of work related to firmwide and CAO driven data risk management initiatives
    • Data Quality - Facilitate resolution and oversight of the book of data quality issues and data sourcing gaps; ensure issues are clearly understood for prioritization and resolution and support roll-out of Data Owner strategy
    • Delivery of individual or a portfolio of data quality and analytics projects including, directing activities, monitoring details, setting priorities and managing issues and risks, escalation where appropriate
    • Data Quality Controls - Supporting Control Managers, Application Owners and Data Owners to ensure data integrity by identifying and documenting Data Controls and gaps, and overseeing implementation of business and technical data quality controls within CAO stores
    • Data Requirements - Drive provisioning of fit-for-purpose data by working with key stakeholders to enhance data consistency through definition of business terms and concepts; maintain alignment between business terms, data classification and data requirements documentation/metadata
  • Prepare and deliver key data management communications and analyses supporting CAO leadership committees, councils and forums
  • Partner with senior stakeholders and CAO CDO leadership team to support implementation of Firmwide Data Risk Management Policy/Standards, and execution of Firmwide and CAO-driven data management initiatives
  • Provide data quality consultations to Corporate Functions in support of data strategy, product planning and data risk management compliance in an agile environment
  • Develop and execute processes supporting data quality best practices
  • Drive data consistency and data health improvement efforts by partnering with key stakeholders to define business terms/concepts, and maintaining CAO alignment across data classifications, data requirements, and documentation/metadata


Qualifications
Knowledge/Experience

  • 3+ years of relevant industry knowledge
  • Bachelor's Degree (B.A./B.S.) in Computer Science, Engineering, Business or related field or equivalent experience. Advanced technical degree or MBA a plus, but not required
  • Worked in a Project Management, Business Analysis, Data Governance, Data Quality or Data Management role in the past preferred
  • 3 - 5 years data acumen experience in data governance, process analysis/mapping, process improvement, business analysis, data analysis
  • Ability to create and advise on process creation and management with data management focus
  • Ability to write technical and risk documents for policies, procedures and implementation plans
  • Experience in root cause problem solving (problem statement synthesis, root cause, impact analysis, solution identification and selection, implementation)
  • Creation of unique solutions with lens of automation, process and controls


Tools/Methodologies

  • Experience in data management tools (Collibra Databook, Atlassian JIRA)
  • Agile/Scrum experience and associated tools (Confluence, Jira, Kanban)
  • Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint, Teams)
  • Lean/Six Sigma experience preferred
  • Experience in business intelligence tools (Qlikview, Tableau) a plus


Interpersonal Skills

  • Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization
  • Self-starter and independent worker with organization skills for complex projects
  • Ability to influence executives or responsible parties in a working project team
  • Drive communications, stakeholder engagement and resolution of complex issues
  • Collaborative mindset and team player across diverse functions, locations and businesses
  • Ability to adapt to fast paced and changing environment in a highly regulated industry


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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