SUMMARY

Data Integrity is the primary point of contact providing problem resolution and ad hoc analytical support to the organization related to article / site master data, regular, clearance and promotional pricing, and article / site assortment assignments (listing) in stores. Along with supporting stores, the department works cross functionally with all Store Support Center departments, joann.com and the distribution centers. Data Integrity is responsible for maintenance, auditing and accuracy of article / site master data elements within SAP retail system. In addition, the department coordinates the execution of permanent price changes for all sales channels, brick & mortar and eCommerce. Data Integrity/Quality impacts 800+ stores, 4 DCs, and multiple cross-functional Store Support Center partners include Marketing, Inventory Management, IT, eCommerce, Inventory Control, Store Operations, Logistics and Accounts Payable.

PRINCIPAL DUTIES

• Analyze, evaluate and execute permanent price changes and promotional pricing in SAP for stores.
• Analyze and resolve ad hoc requests on issues from internal customers or stores related to article / site master data, pricing, or assortment assignment (listing).
• Audit and analyze key master data elements to identify exceptions needing corrective action; perform on a scheduled basis (daily, weekly, monthly or quarterly).
• Support IT department through requirements analysis, testing and validation of SAP changes and upgrades as it relates to release management and process improvements.
• Provide on-board and ongoing training to new hires within Merchandising and Inventory Management.
• Assume additional responsibilities and perform special projects/ analysis as directed, including weekend on call rotation for store pricing issues.

KNOWLEDGE, SKILLS & ABILITIES

• Detailed oriented
• Excellent problem solving and critical thinking skills
• Ability to handle multiple projects simultaneously
• Excellent oral and written communication skills
• Ability to understand data dependencies
• Customer service oriented
• Ability to adapt to changing environment.
• Works primarily in office setting
• Requires communication via email, phone, & in person
• Must be able to work independently and collaboratively on projects

EDUCATION & EXPERIENCE

• Education Minimum: 4 year Bachelor's degree, ideally in Business or Information Systems
• Experience Minimum: 0-2 years of analytical work experience in a related field and/ or previous retail or customer service experience
• Experience Preferred: 3+ years SAP Retail or other business systems experience, proficient in Microsoft Office (Excel, Word, Access)

This position will be located at:
5555 Darrow Road Hudson, OH 44236

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.