Data Center Engineer II at Uber

| San Francisco, CA
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About the Role
The Metal team provides on-premise and cloud data center infrastructure to keep Uber's services running. Metal builds the foundational layer for Uber's products (e.g. rideshare, food delivery, freights, etc.) to operate within our data centers.
The Data Center Engineering team provides on-premise data center physical infrastructure, which includes cooling, power and structured cabling. The Data Center Engineering team is a nimble and efficient team of engineers focused on delivering data centers and maintaining uptime.
Data Center Engineering, Strategic Engineering
  • Collaborate with Hardware and Network Engineering to understand future structured cable requirements and deployments
  • Collaborate with internal teams to develop standards for structured cable systems and topology
  • Drive structured cable innovation within Uber's data centers and across the industry
  • Review structured cable designs for feasibility & operational uptime
  • Prepare cost analysis and business cases for structured cable build-outs, retrofits and infrastructure improvement

Data Center Engineering, Design & Build-Out
  • Prepare conceptual design documents illustrating structured cabling & networking systems and topology requirements
  • Prepare structured cabling & networking system design criteria and specifications for data center build-outs
  • Assist with preparation of detailed structured cable design documents and specifications for competitive pricing, permitting and build-out
  • Travel to data center sites to oversee structured cabling system build-out, testing and network turn-up
  • Review structured cable test scripts, procedures, and results
  • Assist in managing relationships with data center service providers, contractors, manufacturers and suppliers

Data Center Engineering, Technical Operations
  • Collaborate with the on-site data center operation teams to improve workflow efficiency of structured & patch cable system testing & troubleshooting
  • Support and collaborate with partner teams to assist with network connectivity outages
  • Review and develop Method of Procedures & Change Management Requests and communicate activities with potential impacts to external and internal teams
  • Participate in incident review meetings, root cause analysis investigations and discussions
  • Respond as-needed during data center outages and incidents
  • Review operation configurations in compliance with SLAs
  • Review with partner teams and reliability engineering to ensure continued service delivery during structured cable retrofits and maintenance
  • Travel to data center sites for system audits, engineering studies, as-built updates and testing

---- Basic Qualifications ----
Technical
  • B.S. in mechanical, electrical or architectural engineering degree
  • Minimum 5 years of professional experience in data center design, construction and operations (RCDD is preferred)
  • Strong communication, organization, and project management skills
  • Ability to self-serve, investigate, and execute with minimal instruction
  • Mid level domain experience
  • Structured Cabling & Networking Distribution: Basics of all layers plus cabling, optics and supporting infrastructure
  • Understanding of mission critical structured cabling distribution that coincides with network topologies
  • Understanding of various components within structured cabling systems and design
  • Knowledge of industry standards, BICSI and RCDD standards
  • Knowledge of AutoCAD (or Revit)
  • Posses cross functional knowledge of mission critical systems, strong troubleshooting and analytical skills
  • Exposure to load management within mission critical facilities

Non-Technical
  • Travel to data center sites 20% to 25%
  • Collaborate and work with internal teams, Data Center Engineering staff, and carry out responsibilities with guidance from senior staff
  • Excellent written and verbal communication skills with the ability to streamline the communication process for greater efficiency between teams
  • Aspiration and desire to improve efficiency of structured cable systems
  • Ability to self-serve, investigate, and execute with minimal instruction
  • Strong crisis management, problem solving skills, and ability to work under pressure
  • Ability to work flexible hours and be accessible 7x24

Entry level domain experience
Cooling: Theory, methods and efficiency (PUE)
  • Understanding and working knowledge of mechanical air-side and water-side systems for mission critical environments and various data center HVAC topologies
  • Understanding of mechanical design and operational changes with varying rack power density
  • Knowledge of industry standards, ASHRAE, mechanical / building codes, energy codes (e.g. Title 24), and life safety standards (e.g. NFPA)

Power Distribution: Three-phase, conditioning, and distribution from utility to chip
  • Understanding of mission critical power distribution, UPS, PDU and various data center electrical topologies
  • Understanding of electrical design and operational changes with varying rack power density
  • Knowledge of industry standards, NEC, building codes, energy codes (e.g. Title 24), and life safety fire alarm standards (e.g. NFPA)

Data Hall: Rack layout optimization
DCIM: Monitoring protocols, data analysis and reporting
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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