Data Annotator

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Data Annotator employment via Workforce Logiq (PRO Unlimited)

The position is fully remote and part-time (candidates must be authorized to work in Canada, PGWPP accepted): 20 hours a week at a minimum, maybe more by mutual agreement, up to 40 hours a week. Partially flex-time: many assignments can be done outside of our business hours.

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information.

What you'll do:

As a Data Annotator, you will be categorizing, tagging, labeling, and evaluating textual information.

Key tasks include:

  • Grading the quality of algorithmic responses to user queries
  • Tagging salient information in user-entered text
  • Identifying mentions of common software titles in support tickets in IT and other enterprise domains
  • Categorizing support tickets using a complex taxonomy
  • Evaluating the performance of an AI chatbot

What you bring to the table:

  • Fully fluent in written and spoken English at a professional level
  • Authorized to work in Canada
  • Must be fully vaccinated against covid-19

Some attributes of successful candidates are:

  • Attention to detail coupled with the ability to see the big picture
  • Reliable performance on repetitive tasks (we like to think of our tasks as “non-boring and  repetitive”)
  • An analytical mindset
  • The ability to form and apply mental models consistently
  • Accuracy at speed
  • Motivation to meet recurrent deadlines on rolling tasks
  • Ability to explain your thought process and decision making
  • Willingness to put yourself in the shoes of others and empathetic understanding of the needs of users
  • Proactive self-starter capable of focused, independent work
  • Adept at remote collaboration (Slack, Zoom, Google Suite)
  • Excited to learn and improve
  • Curious and creative

Preferred attributes:

  • Knowledge of IT terminology and processes
  • Experience working in a large enterprise (in any role)
  • Knowledge of terminology and processes in HR, or Finance, or Accounting, or Facilities, or Legal

While we welcome professionals from all backgrounds, we want to be clear that this job does NOT require skills and qualifications in the following fields:

  • Data science and analytics
  • Computer science
  • Computations linguistics
  • Machine learning
  • Engineering

PLEASE NOTE: Both resume/CV and cover letter are required for consideration. In your cover letter, please indicate how many hours a week, on average, you will have available if hired as a Data Annotator.

Our candidate selection process involves a take-home Data Annotation challenge as a prerequisite to being interviewed on the ZOOM platform

More Information on Moveworks
Moveworks operates in the Artificial Intelligence industry. The company is located in Mountain View, CA. Moveworks was founded in 2016. It has 485 total employees. It offers perks and benefits such as Open door policy, OKR operational model, Team based strategic planning, Open office floor plan, Employee resource groups and Employee-led culture committees. To see all 20 open jobs at Moveworks, click here.
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Candidate Location Eligibility:
San Francisco, CA

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