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Data Annotator (employment via Workforce Logiq)

The position is fully remote and part-time (candidates must be authorized to work in Canada, PGWPP accepted): 20 hours a week at a minimum, maybe more by mutual agreement, up to 40 hours a week. Partially flex-time: many assignments can be done outside of our business hours.

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information.

What you'll do:

As a Data Annotator, you will be categorizing, tagging, labeling, and evaluating textual information.

Key tasks include:

  • Grading the quality of algorithmic responses to user queries
  • Tagging salient information in user-entered text
  • Identifying mentions of common software titles in support tickets in IT and other enterprise domains
  • Categorizing support tickets using a complex taxonomy
  • Evaluating the performance of an AI chatbot

What you bring to the table:

  • Fully fluent in written and spoken English at a professional level
  • Authorized to work in Canada
  • Must be fully vaccinated against covid-19

Some attributes of successful candidates are:

  • Attention to detail coupled with the ability to see the big picture
  • Reliable performance on repetitive tasks (we like to think of our tasks as “non-boring and  repetitive”)
  • An analytical mindset
  • The ability to form and apply mental models consistently
  • Accuracy at speed
  • Motivation to meet recurrent deadlines on rolling tasks
  • Ability to explain your thought process and decision making
  • Willingness to put yourself in the shoes of others and empathetic understanding of the needs of users
  • Proactive self-starter capable of focused, independent work
  • Adept at remote collaboration (Slack, Zoom, Google Suite)
  • Excited to learn and improve
  • Curious and creative

Preferred attributes:

  • Knowledge of IT terminology and processes
  • Experience working in a large enterprise (in any role)
  • Knowledge of terminology and processes in HR, or Finance, or Accounting, or Facilities, or Legal

While we welcome professionals from all backgrounds, we want to be clear that this job does NOT require skills and qualifications in the following fields:

  • Data science and analytics
  • Computer science
  • Computations linguistics
  • Machine learning
  • Engineering

PLEASE NOTE: Both resume/CV and cover letter are required for consideration. In your cover letter, please indicate how many hours a week, on average, you will have available if hired as a Data Annotator.

Our candidate selection process involves a take-home Data Annotation challenge as a prerequisite to being interviewed on the ZOOM platform

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Moveworks

How would you describe the company’s work-life balance?

We have started with an ethos of empowerment and ownership, and this applies to how employees manage their schedules and workload as well. This is a place where you set your boundaries and personal life needs, and your team respects and empowers you to do so.

Celeste

Technical Recruiter

How do you collaborate with other teams in the company?

Every Movester is readily available via collaboration tools to ensure that teams can effectively work together. We have weekly company syncs with updates from each department to provide a space for centralized communication. My personal favorite, we have whole-company trips to allow employees to strengthen cross-team bonds in a fun environment!

Cherie

Software Engineer

How has your career grown since starting at the company?

Moveworks strikes a great balance between individual and company goals. ‘Do the best work of your career’ is a principle that largely influences it’s culture. From Day 1, my manager has put a strong emphasis on choosing projects that align with my interests while constantly identifying areas for growth that push me to be the best version of myself.

Saloni

UX Designer

How do your team's ideas influence the company's direction?

There’s no shortage of passionate ideas at a startup, but bringing an idea to fruition fast needs deep critical conversations to validate different viewpoints. Conversation Engine sits in the center of our product, connects ML and system engineering, addresses technology gaps creatively, sharpens our marketing message and equips our sales team.

Jing

Technical Lead

What projects are you most excited about?

The project I’m most excited about is the continued growth of the SDR team and how invested the company is in our success. Understanding our current roadmap and how everyone is looking for us to scale it gets me excited to think about where we could be in the next 6 months.

Freddy

Senior Sales Development Representatitve

What are Moveworks Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Moveworks hosts company outings Semi-annually.
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking.
Professional Development Benefits
Lunch and learns
Moveworks hosts lunch and learn meetings weekly.
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