JPMorgan Chase
Wilmington, NC

Data Analytics Solutions Manager - Audit Credit Review VP at JPMorgan Chase (Wilmington, NC)

| Wilmington, NC
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Job Description Department:
The JPMorgan Chase (JPMC) Credit Review Groups are led by the Global Head of Credit Review, reporting through the General Auditor to the Audit Committee of the Board of Directors and is further accountable to the Chairman and CEO, senior management, and external regulators.
Credit Review is an independent function that assists the firm in maintaining a focus on safety and soundness through a systematic and disciplined approach to evaluating credit portfolio quality and promoting strong credit risk management practices, consistent with approved policies and regulatory guidelines. There are three Credit Review Groups.
The Consumer Credit Review group is responsible for reviewing the credit processes in retail lending (non-risk graded) portfolios at the firm, as well as various continuous monitoring activities. The group focuses on Consumer & Community Banking (CCB Auto, Business Banking, Card Services, and Home Lending) and consumer-related portfolios within AWM.
The Wholesale Credit Review group focuses on portfolios within Commercial Banking (CB), Asset & Wealth Management (AWM), Corporate & Investment Bank (CIB) and commercial-oriented portfolios in CCB. The Wholesale Credit Review group performs independent reviews to assess risk grading accuracy and timeliness along with the evaluation of credit decisions, adherence to risk policy, analysis of underwriting standards/practices, and performs ongoing monitoring of asset quality.
Data Analytics & Solutions supports, enables, and solutions the data and analytics needs of Credit Review. The team will be responsible for data acquisition, preparation, wrangling, presentation, and visualization in collaboration with the Credit Reviewers. The Analytics Solutions professionals collaborate with others across the firm to ensure the latest techniques, practices, and technology are being utilized to deliver effective and efficient data that strictly adheres the data management practices.
Position Description:
The focus of this position is to develop and drive data analytics solutions in support of all Consumer Credit Review lines of business with a primary focus on Card Services, currently located in Wilmington, DE and Columbus, OH. The Data Analytics & Solutions team overall is co-located with Credit Review in strategic locations; Columbus, OH., Plano, TX., Wilmington, DE., and India. The ability to collaborate effectively in-person and remotely is a key for success.
  • Create analytics solutions to support Periodic Credit Reviews, Continuous Monitoring, and Risk Assessments
  • Deliver data solutions to meet the needs of Credit Reviewers
  • Translation of business needs into data requirements
  • Work closely with stakeholders to determine analytics needs and drive the Credit Review plan
  • Effectively utilize analytical tools (e.g. Alteryx, Tableau, QlikView, Excel, SQL, Python, and R)
  • Develop repeatable analytics, systems, and reports geared toward Credit Reviewer self-service capabilities
  • Effectively manage competing priorities and multiple concurrent projects to meet deadline requirements
  • Automate and streamline existing processes, procedures, and toolsets to gain maximum efficiencies
  • Lead projects for analysis, development, and reporting solutions
  • Stay informed about new analytical methodologies, tools, and visualization technologies than can assist Credit Review
  • Regularly provide thoughtful views and perspectives across various forums and audiences
  • Ensure consistent application of firmwide data governance policy in support of the Credit Review policies and procedures

  • Experienced professional with at least eight (8) years in hands-on data analytics experience with strong exploratory data analysis skills
  • JPMC domain experience in CCB Card Services is preferred
  • Bachelor's degree or equivalent work experience in Analytics, Data Science, Business Intelligence, Technology, or a related discipline
  • The successful candidate will have a unique mix of technical data skills and business acumen
  • Proficiency with analytics toolsets and scripting languages such as Alteryx, Tableau, SQL, Python, etc.
  • Ability to present fact-based findings in a clear, logical, and concise way, i.e. tell a story with data
  • Exhibit willingness and the ability to learn and use new software or languages as necessary
  • Possess intellectual curiosity and enjoy solving difficult business problems in innovative and creative ways
  • Enthusiastic, self-motivated, effective under pressure, and a positive team player
  • Excellent communication, presentation, and interpersonal skills to convey analytical findings, business implications, and actionable recommendations
  • Demonstrate a high level of professional maturity and the ability to work/deliver with limited supervision
  • Works well individually and in teams, shares information, and supports colleagues
  • Travel requirement is limited

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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