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About the Role
We are looking for a passionate user experience researcher who can take on a semi-embedded role with one our studios. By semi-embedded we mean that 3-4 days a week you will work side by side with studio leads, producers, designers, engineers, artists and product managers informing game feature roadmaps, usability and the overall player experience. You will go deep on one to two products as the sole researcher on those products while also affecting the entire Glu portfolio through cross-product research projects in collaboration with a central user research team.
Ideally, you will have a variety of mixed-methods approaches in your toolkit. Most importantly, you are excited to dig in to the audiences, affordances and economies of the mobile free to play market.

What you will do in this role:
  • Report applicable insights to game development teams that inform product decisions and game designs
  • Play the games in development and contribute to design discussions and feedback sessions
  • Collect and report on qualitative or quantitative data from playtests, diary studies, surveys or data from other games user research methods
  • Analyze large data sets of player behavior
  • Lead the full life-cycle of research projects from study design to data reporting to following up with teams on how they are acting on the insights
  • Moderate playtest sessions, conduct focus groups and manage diary studies
  • Write and code efficient surveys that tap in to both the Glu audience and outside audiences
  • Be willing to set up equipment for studies (web cam, streaming media, audio, installing builds on devices)
  • Keep track of budgets and product roadmaps alongside studio leads
  • Conduct heuristic or expert evaluations of competitor titles
  • Communicate with various Glu departments, such as legal, customer service, user acquisition, and analytics for the purpose of research


What you need for this role:
  • 2+ years' experience leading user experience research projects in the gaming or mobile app space, or equivalent relevant experience
  • BA, BS, MS, MBA, MFA or PhD in Computer Science, Psychology, Sociology, Anthropology, HCI, Human Factors, Design, Media Studies, Interactive Design, Game Design, Symbolic Systems, Entertainment Technology, Digital Culture or related field
  • Ability to visualize data in unique ways, present evidence and make recommendations to development teams (i.e. PowerPoint, Keynote or other infographic tool)
  • Strong data manipulation skills (i.e. Excel, R, SPSS)
  • Have interest in games, game design and free to play economies for a wide variety of genres including fashion, time management, FPS and sports
  • Passion for helping teams create the best possible player experiences by informing great design with great data
  • Interest in exploring cutting edge methodologies or applying research methodologies from other fields to the evaluation of games
  • Bonus background in one of the above: statistics, market research, quantitative research methods, design strategy, prototype testing, product validation
  • Bonus skillsets: Tableau, R, SQL, light scripting
  • Experience as a leader on multiple user research, game design theory, human factors, psychology, or participatory design project in an academic or industry setting.
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What are Glu Mobile (acquired by Electronic Arts in April 2021) Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have our Fun team which volunteers regularly plan and run various company-wide events for team bonding and stress relief. We also have several guilds that meet in various disciplines.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Glu employees can contribute up to $2700 annually to their Medical FSA and 270 a month towards Transit FSA
Disability Insurance
Dental Benefits
Vision Benefits
We have multiple vision plans, including a $0 premium plan for all Full Time Employees.
Health Insurance Benefits
We have 4 different health plans including Kaiser and a HSA account
Life Insurance
Team workouts
Glu's team fitness initiatives include In-office yoga and Grokker team challenges
Mental Health Benefits
We partner with Ginger for 24/7 access to mental health help, anytime
Retirement & Stock Options Benefits
401(K)
401(K) Matching
GLu provides employees with a 401(k) matching plan managed by Empower. We match 50% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Glu offers RSUs as part of our equity package, as well as refreshers for top performers.
Employee Stock Purchase Plan
Glu allows qualified employees to purchase company shares at a discounted price every 6 months.
Performance Bonus
Glu's performance bonus plans are targeted percentage bonus, awarded yearly. Additionally we offer spot bonuses for going above and beyond.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker, with a mixture of supplementing EDD, STD and our benefits.
Flexible Work Schedule
Glu provides employees with a flexible work schedule that includes Core hours.
Remote Work Program
Our remote work program includes work from home Full-time remote for all positions during the COVID Shelter in Place
Return-to-work program post parental leave
Company sponsored family events
Glu sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Glu employees receive between 16 and 21 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Glu offers pre-tax commuter benefits for all employees including a Transit FSA and CalTrain GoPass.
Company Outings
Glu hosts company outings Semi-annually in addition to our studio and team events.
Free Daily Meals
Game Room
Stocked Kitchen
Glu has a fully stocked kitchen including unlimited snacks, coffee, tea and even Kombucha on tap.
Happy Hours
We offer employees Paid on-site garage parking with 24/7 access and monitoring downtown SF. In Foster City we have free parking.
Parking
Glu Sports, in Foster CIty, pet policy is Occasional bring your pet to work days
Recreational Clubs
Our relocation assistance plan is offered for some positions.
Professional Development Benefits
Job Training & Conferences
Glu offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers help with paying for classes.
Lunch and learns
Glu hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a budget annually for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We support paid industry certifications.
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