The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

This position is the primary compliance support contact for Life InForce Operations and New Business areas to comply with state and federal market conduct requirements. Will provide support for InForce and New Business inquiries, special projects and market conduct exams. Will support Licensing, Contracting, and Commissions to ensure compliance with state and federal market conduct requirements in regards to agent licensing, appointments, and agent terminations, including providing support for the AML and Annuity Suitability agent training requirements. This includes conducting the necessary agent audits and reporting the findings to the VP of Compliance and area managers. Collaborates with the VP and Agent review Sub-Committee to review possible agent terminations and will be the designated LAD Compliance representative as the Fraud and SIU representative, which includes representing LAD Compliance in required meetings and training initiatives. Responsible for providing potential agent termination reports to the Chief Compliance Officer and Sales for review and Licensing if termination action is required. Responds to agent complaints and DOI agent investigations. This position will conduct special target audits to support the LAD Market Conduct Compliance program for businesses in high-risk areas. Will be responsible for communication of audit findings to management and work independently with management to achieve compliance with regulatory standards. Provides backup team support for the acquired life and annuity business (when needed).

Responsible for collecting data for various annual fraud report filings. Assist the VP with additional duties as requested.

Responsibilities:

• Point of contact for Protection Division, Life InForce, and New Business - provide support for items such as requests for regulatory guidance for specific live issues, new law implementation, assist with complaints, subpoenas, and business initiatives. 
• Manage and audit compliance with NY Regulation 60 Replacement rules for life products.
• Responsible for carrying out the agent review process including assisting with agent investigations, terminations, complaints, and reporting any audit findings to the appropriate personnel.
• Provides support for the LAD Market Conduct Compliance Program – testing operational processes, reporting findings, and documenting remediation.
•  Will be responsible for agent training support, AML, Annuity Suitability training, licensing, and appointment requirements and conducting agent audits.
• LAD fraud representative - participates in quarterly corporate fraud meetings, training initiatives, and various annual report filings
• Support market conduct exams and audits.
• Responsible for various duties for the team as assigned.

Qualifications:

• Bachelor’s degree or equivalent business experience is preferred 
• A minimum of 7-10 years of experience working with life insurance and annuities
• Experience with periodic testing and reporting of operation activities
• Experience with implementing procedural enhancements
• Proficient in Microsoft Office, including Excel and Word. Experience working with various databases
• Self-starter with the ability to multi-task in a fast-paced environment.
• Excellent written and verbal communication skills
• Should be able to make recommendations based on well-organized, clear, and concise data
• Must be self-directed and able to produce results with minimal supervision
• Ability to work well under pressure, in both independent and team environments
• Project management skills and ability to meet deadlines in a timely manner

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees fully contribute and thrive. We have always been a values-driven culture. Doing the right thing and serving people are part of our DNA, and we believe that valuing and embracing different backgrounds and perspectives is what makes us unique.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.