Compliance Analyst
About Us
At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.
The Role
SimplePractice is seeking a Compliance Analyst with strong critical thinking skills who thrives in a fast-paced environment to support our growing Infrastructure, Security and Compliance Team. Under the supervision of the Compliance Manager, you will be responsible for developing expert understanding of the SimplePractice application, providing excellent customer service to SimplePractice customers, and supporting an industry-leading security and compliance program.
Responsibilities
- Serve as a subject matter expert on healthcare technology compliance and HIPAA-related items
- Serve as a liaison between the Compliance and Customer Success groups
- Actively assist with HITRUST and PCI certification efforts
- Keep up to date with relevant compliance changes and updates
- Work with the Compliance Manager and Director of Security and Compliance to optimize the vendor management process
- Actively participate in the internal audit, governance, risk and compliance program to ensure compliance from all groups in the organization
- Perform quarterly risk assessments based on the HIPAA and HITRUST frameworks
- Work closely with the product and legal groups to ensure product compliance with healthcare regulations and guidelines
- Proactively anticipate new privacy laws and regulations, and work with the legal group to appropriately create internal and external policies and procedures
- Work with the Compliance Manager to expand current risk management plan and implement appropriate changes
Desired Skills & Experience
- Bachelor’s degree (or equivalent), preferably with a focus on life sciences, healthcare, business, technology or STEM
- 3-5 years of experience related to healthcare compliance
- Ability to provide excellent customer support
- Quick learner with enthusiasm for healthcare compliance
- Ability to work in a fast-paced environment
- Motivated, enthusiastic and dependable self-starter
- Ability to work both individually and in a team setting
- Basic understanding of privacy and security terms
- Knowledge of productivity tools
Bonus Points
- Prior knowledge of HIPAA, PCI, CCPA, GDPR or other regulatory frameworks
- Basic understanding of database technologies
- Interest in the health and wellness compliance space