Clinical Program Analyst, MSK
Company Overview:
Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Opportunity Overview:
We are looking for a Clinical Program Analyst to come join our awesome team. As the Clinical Program Analyst for the Musculoskeletal (MSK) Clinical Program, your responsibility will be to research and evaluate healthcare information from different data sources to identify trends and business insights. You will work closely with cross-functional stakeholders to support strategy and decision-making, and your analyses will help to guide the success of Cohere’s MSK clinical program in delivering improved clinical quality and cost savings to clients. The work will be fast-paced and project-based, with evolving needs - requiring scrappiness, flexibility, curiosity, and grace under pressure.
At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners, with exponential growth opportunities.
You will work closely with the Clinical Quality and Analytics teams to track clinical program performance against stated goals and targets. You will help to drive clinical program strategy and intervention implementation by identifying opportunities to improve both patient outcomes and program performance. You will help key stakeholders, both internally and externally, understand the story behind the numbers.
This position is always evolving. We encourage you to be authentic and think about how your strengths and interests align with our mission. You will need to be an agile thinker and able to work in an environment that is in flux. You will help build a company, as well as wear many hats. Our team values empowerment and is committed to developing our talent.
What you will do:
- Quickly understand Cohere’s products, services and clinical programs and how Cohere’s x-functional collaboration and workflow intersect with healthcare providers’ workflow and patients’ care journey.
- Complete ad-hoc investigations (i.e. case reviews, auth flow reviews) into operational processes through the review of qualitative data and information to generate insights into opportunity areas
- Perform in-depth analysis and manipulation of authorization data coupled with data from other sources to independently design, develop, and deliver insights that enable decisions in the pursuit of quality, cost, and service objectives.
- Leverage data from various sources (e.g., clinical notes, data submitted by providers via the prior authorization process, qualitative patient and provider research, literature review), to work with stakeholders across other teams to generate insights that will help solve business problems and inform refinements to clinical programs to meet cost savings and quality improvement goals.
- Manipulate and interpret data using large datasets and multiple data sources, and summarize findings in a clear and concise manner for various stakeholders
Your background and requirements:
- Bachelor’s or Master’s degree in STEM, public health, finance, economics, or other related field
- 1-2 years analytical experience at company where health outcomes were critical to the mission, preferably a healthcare analytics company or allied health organization
- Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible.
- Self-starter, able to work independently and succeed in a fast-paced, high intensity start-up environment
- Approaches work with a high sense of accountability and attention to detail - takes ownership of tasks, performance standard and quality results
- Accuracy and Efficiency - excellent time management and organizational skills, balancing multiple priorities; maintain accuracy when processing detailed tasks while meeting deadlines
- Excellent verbal and written communication skills, including ability to communicate effectively with various levels of leadership, including ability to convey complex or technical information in a manner other can understand
- Proficiency in Excel and Tableau
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
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