JPMorgan Chase
Philadelphia, PA

CIB - Operations Project/Change Mgmt. & Data Analytics Lead at JPMorgan Chase (Philadelphia, PA)

| Philadelphia, PA
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Job Description Key Responsibilities:
  • Own end-to-end Change Projects, Business Analysis/Analytics and Testing for Instrument Operations
  • Manage multiple sub-workstreams within change book of work, create & execute project plan, drive change mgmt., Ops testing, data intensive analysis/analytics and stakeholders communication
  • Manage projects start to end from requirements gathering, prioritization, testing strategy & execution, status reporting & communication, release coordination & sign-off for go live
  • Support strategic projects in partnership with Ops & Tech partners for seamless change adoption
  • Apply hands-on experience to ensure project documentation is managed and maintained using right governance structure throughout life cycle. Provide timely transparency on status, progress & issues
  • Define end-to-end testing strategy, governance, execution plan and drive operating model to execute and support Operations testing for critical business initiatives & strategic projects
  • Support & execute all types of testing - functional, UAT, Regression, Prod validation, etc. for Ops
  • Implement Testing best practices & coach members to ensure effective knowledge management
  • Drive operational process improvement requirements, understand demand, prioritization & change process to d rive end to end delivery of projects for reduce manual touch points & operational effort
  • Creates insightful, dynamic, and visually appealing business presentations and effectively communicates findings and insights with senior leadership.
  • Drive & deliver data analytical projects on time/budget to reduce Ops manual touch points using new & innovative tools
  • Build reports, dashboards, models and tools to analyze, report, and present operations related data that is associated with client service, product usage and business productivity

Key Skills & Qualifications -
  • Exceptional organizational skills with proven track record to manage project deliverables in aggressive timeframes, ability to cope under time pressure in a ever changing environment is key
  • Min. 15+ years of relevant experience, preferably in project/program management role with strong analytical skills, business analysis experience & Operations process knowledge (must have)
  • Min 8+ years of experience in Financial Service industry with expertise in market products such as Fixed Income, Equities, Loans, Derivatives, etc. (must have)
  • Hands on experience of working with static market reference data and instruments is critical
  • Demonstrated deep understanding of Securities Operations products, processes and procedures
  • Knowledge of vendor products & data providers such as Bloomberg, Reuters, iHS Markit, ICE, etc.
  • Must have experience of data analytics, visualization and reporting Tools such as QlikView, Qlik Sense, Tableau, etc. or other latest innovative tools in the market
  • College or advanced degree in Banking & Financial domain with specialization in Market Data
  • Strong prioritization skills with ability to manage tight deadlines and unexpected change requests
  • Strong analytical and problem-solving skills, with the ability to understand business and technical problems, process information quickly, assess impacts and resolve issues as required
  • Familiarity with data mining & modeling, ETL tools & querying skills is nice to have
  • Must be proactive & self-motivated with independent process ownership & accountability. Ability to work independently, prioritize, maintain pace with accuracy and remain effective under pressure

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AWS (Amazon Web Services)Frameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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