Job Description As a member of the Customer Data Delivery product team, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities and translate that insight into high-quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities.
The candidate must have the ability to partner with stakeholders throughout the firm to understand their needs and design and develop robust solutions that meet and/or exceed customer expectations. The ideal candidate will have a solid understanding of JP Morgan Chase businesses and the underlying technological infrastructure, strong analytical skills, and a commitment to producing high quality results.
Role:

• Develop end to end plan for the execution of a project or analysis
• Manage a virtual cross functional team through a well-defined and documented project plan
• Perform complex and ad hoc analyses as needed
• Ensure progress and issues are clearly communicated in an easy way to understand
• Ensure quality of analyses and documentation
• Performs research needed to support project activities
• Identify data automation capabilities and apply them to appropriate use cases to create capacity for businesses
• Re-engineer data processes to optimize cycle time and reduce waste in data process step
• Monitor/improve performance of data automation solutions to ensure that businesses can rely on the solutions to conduct business operations

Scope:

• Owns at least one end to end project or complex work stream within a larger project as an individual contributor
• Drives and owns execution plan for their work stream
• Ensures output is aligned with broader goals of larger project or portfolio of project
• Coordinates preparation or availability of data or technology assets
• Executes documentation and ensures alignment with internal processes and controls
• Performs complex analytics and data pulls autonomously without needing to enlist data scientists
• Write communications on book of work for senior consumption
• Manage and own work plan autonomously
• Performs research needed to support project activities

Business Results:

• Executes superbly and meets commitments
• Acts with a sense of urgency
• Proactive, strong attention to details
• Drives for results; strong personal accountability
• Escalates issues quickly and helps to resolve; solution focused
• Takes into account the trade-offs in prioritizing and sequencing work and the impact on time expenses

Minimum requirements:

• Generally 3-5+ years of related experience (financial services, product management, or data related activities)
• Bachelor's degree in a related data discipline; i.e., Computer Science, Economics , or other

Preferred Skills:

• Experience with SQL and one or more of the following SQL, R, python, HIVE, Alteryx, or other programming languages preferred
• Agile development experience
• JIRA and Confluence knowledge and application skills
• Excellent communications skills
• Analytical thinking and problem solving skills
• Project management/planning acumen

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.