Care Business Intelligence Analyst
We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
OVERVIEW
In this role, you will support strategic decision making processes through your analytics, heavy data-driven approach, and operational mindset. You should possess superior analytical skills, excellent time-management and organizational habits, and the ability to clearly communicate and present information to key stakeholders. You’ll work closely with leadership to help create manage dashboards and provide the ad hoc and KPI reporting that drives critical decision-making and propels organizational success.
ABOUT THE JOB
- Own daily and weekly analysis on workflows, projects, and experiments to inform important strategic decisions improving the support experience
- Create, maintain, and continue to optimize weekly, monthly and quarterly reporting
- Develop scalable, automated dashboards to provide benchmarking and progress against key performance goals and initiatives; understand root causes of what impacts attainment of those objectives
- Review data models and queries while performing weekly and ad hoc data analysis to ensure our operations engine running at full speed
- Dig into the details behind how metrics are calculated, and ensure that the source data matches the needs of the business
- Provide analytical insights into current state of the business that can be leveraged for growth opportunities and operational efficiency gains
- Develop models on large datasets to extract trends, measure results and outcomes, and to predict future performance
ABOUT YOU
- Advanced SQL Skills - able to write complex and performant queries to extract data from our Snowflake cluster
- Proficient with Tableau or other analytical visualization tools
- 2 - 4 years of experience in data analysis, data science, business intelligence, or similar roles
- Data-driven individual with a strong business acumen and focus on analytical problem solving, data manipulation and management skills
- Creative, intellectually curious, and able to effectively collaborate cross-functionally, partnering with stakeholders to drive business performance
- Proven ability to work independently, multi-task, and thrive in a fast-paced environment
- Excellent written and verbal communication, and the ability to turn data into a story for our business partners
- Excited about analyzing big data
- Bachelor’s degree in math, economics, statistics, engineering, computer science, or other quantitative field, or equivalent level of experience
Preferred Qualifications:
- Experience in programming, especially with data science and visualization libraries in Python or R
- Advanced knowledge of experimentation and statistical methods
- Experience in ETL and data pipeline development
- Ability to mentor junior Analysts on the team
- Advanced degree in statistics, math, economics, engineering, computer science, or other quantitative field
#LI-REMOTE
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.