Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The FIS Strategy and New Initiatives Transformation team is part of the Product Organization focused on Experience Design and Domain Mobilization. This team collaborates with product managers, product owners and other leaders to identify and document experiences, capabilities and domains to focus investment on target state Products. This customer-centric approach provides clients with the right set of strategic solutions to grow their business and allows FIS to focus investment into those same strategic solutions - reducing duplication and complexity. The breadth of Products spans Payments, Banking and many other growth solutions.
What you will be doing
In this role, you will be responsible for defining, designing, and coordinating customer experiences across FIS' suite of solutions. In addition, you will:

• Facilitate ideation and documentation within, and across, product team to create winning customer experiences leveraging FIS technology.
• Leverage existing solutions, partnerships and new development to create delight for customers and users of FIS products.
• Share completed experiences with product teams, enterprise architecture and development to jumpstart projects

• Documents and publishes appropriate designs and business architecture fundamentals.
• Facilitates definition and maintains a library of personas, journeys and functional component models within and across FIS product lines.
• Documents experiences leveraging defined functional component model libraries and the defined product line roadmap.
• Documents and communicates opportunities to leverage inter-project synergies, application and enterprise software or infrastructure asset re-use and opportunities to expose application assets for enterprise consumption.
• Communicates experiences and associated documentation to technical and business audiences.
• Other related duties assigned as needed.

What you bring:

• Bachelor's degree in a related business field, computer science or engineering or the equivalent combination of education, training, or work experience (5-8 years).
• Demonstrated experience as application development system designer or lead on many "very large", i.e., 10,000 hours or more spanning more than 6 months projects
• May also require one or more of the following experience requirements:
• Successful design and implementation of applications.
• Experience working across teams in a matrix environment.

Added bonus if you have:

• Current knowledge of FIS Products

What we offer you
At FIS, we value new ideas and we pride ourselves on providing a wide-range of opportunities for professional growth in a face-paced environment. FIS offers an open-minded collaborative culture with enthusiastic technologists. A true partner. We are dedicated to our team members and our customers equally. We strive to create an environment to help you succeed.
Additional Perks and Benefits such as:

• Company Paid Volunteer Day
• Business casual attire - jeans every day!
• A generous paid time off program in which the benefits increase along with your tenure
• Health coverage offered for you and your family through Health/Vision/Dental/Insurance plans
• 401K with company contribution and Employee Stock Purchase Program with company match
• FIS Gives Back Program - charitable events and activities to help support our local community

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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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