Business Systems Analyst

| Greater Denver Area | Hybrid
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Company Description
Job Description
Epsilon® is seeking a qualified Business Systems Analyst 2 (BSA 2) that has strong technical skills and a mind/business savvy for product management. The BSA 2 will work closely with the client delivery and development teams to translate the business' wants and needs into workable solutions from both the perspective of our clients as well as the development and the business teams.
The BSA will contribute to, produce and manage client deliverables serving as a liaison between internal clients, development and production support team. The BSA provides effective collaboration, facilitation, leadership, problem solving and engineering solution skills supporting the Agile and waterfall development and delivery of our applications.
Essential Job Functions:

  • Support the gathering of requirements, functional and technical specifications, and other project documentation.
  • Work with business and product teams across the company to identify high-impact areas for product enhancements and build plans to advance our offerings towards collaboratively developed goals.
  • Analyze business and functional requirements and identify gaps and automation opportunities in existing systems.
  • Work with development staff to design and implement technical solutions.
  • Support and coordinate System Integration Testing, User Acceptance Testing, and associated activities such as test planning, creating use cases -.
  • Support production staff and client delivery in the use of the designed solution.
  • Support and coordinate Issue Management events from troubleshooting and identification through resolution.
  • Provide ad-hoc analyses and reports as well as creating standardized reports.


Knowledge, Skill, and Ability Requirements:

  • 2 or more years prior experience as a BSA or similar role writing requirements and technical documentation and working with client delivery and development teams required.
  • Experience writing SQL queries for ad-hoc analysis required.
  • Experience working with data files, preferably in a UNIX/Linux environment, required.
  • Prior experience working with technical staff to design and implement technical solutions required.
  • Solid understanding of Relational Database Management Systems.
  • Strong knowledge of SQL.
  • Strong knowledge of UNIX and UNIX tools.
  • Solid understanding of Hadoop and big data concepts.
  • A desire to be in a role that's half tech and half business.
  • Product management experience is highly desirable.
  • Desire to learn and participate in the client and partner side of the business.
  • Strong written and verbal communications skills.
  • Strong analytical and problem-solving skills.
  • Strong time management skills.
  • Detail-oriented, able to multi-task and prioritize.
  • Self-starter with a strong initiative


Preferred Qualifications:

  • Working knowledge of Business Intelligence/Reporting tools, such as MicroStrategy, Business Objects, OBIEE, or Tableau is a plus.
  • Experience designing UI's. Experience with Visio and mockup tools like Balsamiq or other similar tools.
  • Experience with scripting and process workflow a plus.
  • Understanding of data warehouse and data mart concepts along with ETL processes is a plus.
  • Prior experience using business intelligence or reporting tools preferred.
  • Experience supporting change management and issue management preferred.
  • Experience in systems development and SDLC preferred.
  • Experience working in an Agile environment preferred.
  • Experience working with a globally distributed team a plus Functional knowledge of Digital Marketing, Advertising domains


Salary Range: $60,000 - $75,000
Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.
Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry's most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.
Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Technology we use

  • Engineering
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An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Senior Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with nonprofits
Open door policy
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Epsilon provides back-up care benefits.
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Company-sponsored happy hours
Happy hours are hosted at team's discretion.
Onsite office parking
Recreational clubs
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Continuing education available during work hours
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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