Business Systems Analyst - Revenue

| Austin, TX | Hybrid
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Canva’s Commitment and Mission


At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 


Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 75 million monthly active users across 190 different countries and a team of over 2,800 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 


Join us and design your future.


Own our Revenue system infrastructure, facilitating any system updates and changes to support the ongoing revenue reporting and compliance requirements in a hyper-growth environment. Ultimately, you will own revenue system processes and controls.


Collaborate with Finance, Revenue Platforms, Security and the Business Systems teams, as well as be a key point of contact with our third-party service provider Leapfin to lead performance, system upgrades and alignment with our data privacy and standard methodology control requirements.

What you'll do:

  • Develop a deep understanding of the end-to-end Revenue System infrastructure and triage all major changes to any of these systems or related integrations
  • Apply analytics techniques and queries to investigate variances, assist the team to build detection controls and monitor the connections and data flow across systems
  • Lead all aspects of the ongoing system and process improvement projects cross various team members including the internal Billing and Payments Engineering team as well as Leapfin
  • Stay up-to-date with any system changes and assist the Finance team in handling any impacts on Leapfin or the underlying business logic to financial reports
  • Implement ongoing system monitoring controls and investigations into any unexpected business logic outcomes or anomalies in the underlying data
  • Perform investigations to perform troubleshooting and technical root cause analysis in collaboration with various collaborators to provide permanent solutions
  • Collate and maintain all relevant documentation throughout the process as required by various teams from advisors, auditors and management

About you:

  • Proficiency in producing SQL scripts and use other data analytical software tools to investigate data and gather relevant information
  • Understanding of data management, design and governance
  • Experience in high level solution design and testing implementation
  • Advanced Excel skills and capable of interpreting/manipulating data
  • Demonstrable experience with big data query and modelling, custom systems or environments with a high rate of implementations
  • Finance and/or Accounting or related background is preferred
  • Experience in Financial Systems Analysis or Revenue Operations, with past experience in a public or SOX environment highly desirable

About the team

This role is part of the IT Group, that drives secure and scalable adoption of technologies that enable Canva’s scale. As a founding member of a rapidly expanding team, you will be involved in radically innovating the foundational infrastructure of our technology supporting critical groups throughout the business. As Canva grows, there is a growing need to provide team members in the business with timely, accurate and granular data enabling agile decisions to be made as required.


As part of the Business Systems team your work will impact millions of Canva’s global users. You will also learn from and work with some of Canva’s best talent, including Canva’s founders, engineers, product & growth professionals. Develop and grow in a newly created role with the ability to make and support decisions that impact the development of the business. Build the foundations and continue to iterate.



Working at Canva 


Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  


Whether you’re in the office, working from home or choosing your own adventure, our benefits for full-time Canvanauts include: 


Competitive health benefits plans to support you and your wellbeing 

Equity packages truly be a part of the Canva journey 401(k) retirement plan with company contribution to support you, with your future Hybrid work model (in-office & from home) coming together for 8 days a year

Flexible leave so you can recharge, give back, support others or focus on your own professional development.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.

Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.

Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.


We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • BashLanguages
    • ReactLibraries
    • RxJSLibraries
    • MobXLibraries
    • SpringFrameworks
    • FinagleFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • BrazeEmail
    • Monday.comProject Management

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How do you collaborate with other teams in the company?

Being part of Customer Success., we work closely with other teams including Product, User Voice, and Community Stories. We have the chance to share insights about how our members use Canva across their teams and the value our product brings. It’s inspiring to help shape the product and bring the most value to our users through global collaboration!

Chelsea

Strategic Customer Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

Designed with you in mind. No matter what your role is, or where you’re located, Canva’s benefits are designed to empower you to thrive.

Culture
Volunteer in local community
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure, as long as it makes a positive difference, we'll support you.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
18 weeks gender-neutral parental leave from day one, no matter your caregiver status.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure -as long as it makes a positive difference, ​we‘ll support
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Access to an additional 5 days of paid leave per calendar year to support you, during times when you need extra flexibility to manage commitments outside work.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including fitness.
Home-office stipend for remote employees
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including home office setup.
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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