Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Business Systems Analysis Activities

• Gather, validate and translate business requirements
• Solicits for understanding and clarifying of business requirements by asking probing questions and helping in prioritization
• Applies understanding of technology to influence and assess feasibility of solutions
• Incorporates and optimizes non-functional requirements into solution
• Adapts to various methodologies
• Collaborate in testing process to ensure business requirements are accounted for in solution testing
• Recommends test scenarios to business testers; assists in defect analysis to assess impact on solution
• Leads end to end business requirements gathering process
• Offers opportunities and suggestions on how to improve the solution

Business Acumen

• Understand business objectives and how technology can optimize and enable solutions
• Focus on business value proposition
• Incorporates business objectives when evaluating processes to remove redundancies and waste
• Provides ideas on how technology can improve business processes
• Apply understanding of 'As Is' and 'To Be' processes to develop solution
• Understand product offerings and the market
• Recommends solutions for multiple channels

Technology Security Standards

• Comply with enterprise security protocols
• Recognize applicable standards for data under own control
• Consider security implications in activities and designs
• Use approved security tools
• Explains security standards to others
• Identifies applicable security/data standards when reviewing requirements and recommends controls to ensure compliance

Analytical

• Identify applicable information to inform analysis
• Identify and evaluate varying perspectives
• Interpret information and draw conclusions
• Breaks complex topics into meaningful chunks of information
• Sorts through large amounts of data to assess for relevancy
• Work with database administrator to design, develop, and update databases as they relate to system development
• Seeks out multiple sources to gather information
• Identifies cause and effect relationships between known and unknown variables
• Draws correlations from non-standard data sets and uses broader inferences to drive business value

Adaptable

• Ability to appropriately adjust to changing environment
• Quickly assimilate to changes
• Adjust plans and activities based on changes to environment, quickly assessing options and deciding a course of action
• Rapidly learn and apply new knowledge and skills

Customer-centric

• Seek out and value perspective of customer
• Advocate for the customer
• Weigh impact to customer experience in decision-making
• Provide orientation and training to end users for all modified and new systems

Quality Management

• Follow quality control guidelines & practices
• Continually seek opportunities to improve solutions, processes and performance
• Evaluates quality processes and seeks opportunities to streamline
• Considers the customer experience, business impact and solution objective when managing risks and development and design of solutions
• Pro-actively identifies patterns in issues and researches root-cause to improve overall quality
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
• Diagnose and troubleshoot problems with existing client server and Web applications and sites

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• BS/BA degree in applicable area of expertise or equivalent experience
• 3+ years of business systems analysis experience
• 2+ years of experience in healthcare Industry
• 2+ years of experience in EDI
• Ability to analyze and document process and data flow
• 1+ year of experience working with Agile development methodologies
• 1+ year of experience creating features & user stories and translating those into technical solutions/requirements
• 1+ year of experience working with technical developers/engineer
• 1+ year of experience writing SQL queries

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 7 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut / Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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