Business Systems Analyst, Lab Billing - Telecommute

| Atlanta, GA +46 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
If you are located in Easy of the Mississippi and willing to work a 8am-5pm EST schedule, you will have the flexibility to telecommute* as you take on some tough challenges.
Tough challenges? We know a thing or two about those. When you're on a mission to help people live healthier lives, the stakes couldn't be higher. As a Business Analyst Consultant, you will help rewrite the future of the health care system. You'll analyze data and deliver bold, business-savvy ideas to impact the lives of millions. Along with ground-breaking challenge, you'll have the support and resources of a Fortune 5 company. Join us.
The Quest Diagnostics team within Optum is derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. For more information visit www.QuestDiagnostics.com.
As a Business Systems Analyst on our Quest Diagnostics team, you will leverage your billing and database knowledge to identify opportunities for the organization within our SE region.
Primary Responsibilities:

  • Work with business partners to identify business need, project scope, perform feasibility analysis, and prioritize deliverables
  • Define the need and primary objectives, develop and document business requirements to ensure clients' needs are captured and delivered
  • Collaborate with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood
  • Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects (e.g. test case development; active participation and oral communication through defect triaging, use of application lifecycle management tools through code promotion)
  • Manage delivery and project plans in line with agreed standards and/or Service Level Agreements
  • Identify opportunities and integrations with other process automation tools as appropriate
  • Ensure that deliverables meet agreed-upon standards for quality and functional requirements, and that the products meet the stated business need
  • Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to build and execute against Product Roadmaps and Release Plans
  • Communicate progress, status, risks and issues regularly with Manager, partners and stakeholders. Problem-solve issues and provide timely responses and solutions
  • Maintain accurate and detailed information within Jira and other reporting tools
  • Excellent written and verbal communication skills with ability to provide clear explanations and overviews to others (internal and external) of their work efforts
  • Experience successfully managing multiple activities, assess priorities and achieve solutions under tight deadlines for themselves
  • Experience working in a fast-paced environment


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

  • Bachelor's degree or 4+ years of equivalent experience
  • Intermediate level of proficiency with SQL with the ability to write your own queries


Preferred Qualifcations:

  • 2+ years of experience working in an analyst role
  • 2+ years of experience with Healthcare Billing
  • Experience with Laboratory Healthcare Billing
  • Experience with Microsoft Visual Studio
  • Proficiency with PowerBI
  • Proficiency with Tableau
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Connecticut Residents Only: The salary range for Connecticut residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Boise, ID
Boston, MA
Charleston, SC
Charlotte, NC
Chicago, IL
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Detroit, MI
Hartford, CT
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Orlando, FL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, OR
Raleigh-Durham, NC
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
Seattle, WA
St. Louis, MO
Tampa Bay, FL
Washington DC

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